Troubles with information overload—Moving from quantity to quality in information provision

The authors view the phenomenon of information overload as a result of a general failure in the business community to recognize the ways in which information processes add value to information. They present a conceptual model based on the broad information attributes of truth, guidance, accessibilit...

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Veröffentlicht in:International journal of information management 1995-12, Vol.15 (6), p.413-425
Hauptverfasser: Simpson, C.W., Prusak, L.
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container_end_page 425
container_issue 6
container_start_page 413
container_title International journal of information management
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creator Simpson, C.W.
Prusak, L.
description The authors view the phenomenon of information overload as a result of a general failure in the business community to recognize the ways in which information processes add value to information. They present a conceptual model based on the broad information attributes of truth, guidance, accessibility, scarcity and weight, and apply the model to a number of information-oriented initiatives undertaken in Standard Life. The roles of both information providers and information users are discussed, with particular emphasis on the needs of managers and decision makers for high value-added, or ‘quality’, information. The authors argue the need to bridge a long-standing gap between information providers and users in their respectice views of what the role, competences and requirements of the other is in information terms. Their value-added information model provides a way for both parties to begin communicating in meaningful terms on these issues.
doi_str_mv 10.1016/0268-4012(95)00045-9
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identifier ISSN: 0268-4012
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source PAIS Index; Elsevier ScienceDirect Journals
subjects Business
Business community
Business intelligence
Decision-making
Exact sciences and technology
Information and communication sciences
Information management
Information overload
Information processing systems
Information science
Information science. Documentation
Information services
Information sources
Insurance
Library and information science. General aspects
Management information systems
Quality
Sciences and techniques of general use
Standard Life Insurance
Studies
Use and user studies. Information needs
title Troubles with information overload—Moving from quantity to quality in information provision
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