Changes In Consumer Attitudes Toward Marketing, Consumerism and Government Regulation: 1971-1975
Trends in consumer attitudes toward business philosophy, product quality, advertising, consumer responsibilities, government regulation and price controls are examined. The findings of three national surveys indicate that the level of consumer discontent did not change substantially between 1971 and...
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Veröffentlicht in: | The Journal of consumer affairs 1976, Vol.10 (2), p.117-139 |
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creator | BARKSDALE, HIRAM C. DARDEN, WILLIAM R. PERREAULT, WILLIAM D. |
description | Trends in consumer attitudes toward business philosophy, product quality, advertising, consumer responsibilities, government regulation and price controls are examined. The findings of three national surveys indicate that the level of consumer discontent did not change substantially between 1971 and 1975. Despite expanding efforts to advance the interests of consumers, the basic criticisms and frustrations expressed by respondents in 1971 were echoed again in 1973 and 1975. However there were some notable trends in the kinds and magnitudes of consumer concerns over this period. The need to treat consumer dissatisfaction as a relative concept is emphasized, and it is suggested that comparisons of present levels of consumer unrest to a zero base would probably lead to exaggerated interpretations of current conditions. |
doi_str_mv | 10.1111/j.1745-6606.1976.tb00578.x |
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The findings of three national surveys indicate that the level of consumer discontent did not change substantially between 1971 and 1975. Despite expanding efforts to advance the interests of consumers, the basic criticisms and frustrations expressed by respondents in 1971 were echoed again in 1973 and 1975. However there were some notable trends in the kinds and magnitudes of consumer concerns over this period. The need to treat consumer dissatisfaction as a relative concept is emphasized, and it is suggested that comparisons of present levels of consumer unrest to a zero base would probably lead to exaggerated interpretations of current conditions.</description><subject>Advertising</subject><subject>Advertising restrictions</subject><subject>Brand loyalty</subject><subject>Consumer advertising</subject><subject>Consumer affairs departments</subject><subject>Consumer attitudes</subject><subject>Consumer economics</subject><subject>Consumer prices</subject><subject>Consumer surveys</subject><subject>Consumerism</subject><subject>Consumers</subject><subject>Government regulation</subject><subject>Government regulation of business</subject><subject>Marketing</subject><subject>Philosophy</subject><subject>Polls & surveys</subject><subject>Price controls</subject><subject>Product quality</subject><subject>Questionnaires</subject><subject>Research 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The findings of three national surveys indicate that the level of consumer discontent did not change substantially between 1971 and 1975. Despite expanding efforts to advance the interests of consumers, the basic criticisms and frustrations expressed by respondents in 1971 were echoed again in 1973 and 1975. However there were some notable trends in the kinds and magnitudes of consumer concerns over this period. The need to treat consumer dissatisfaction as a relative concept is emphasized, and it is suggested that comparisons of present levels of consumer unrest to a zero base would probably lead to exaggerated interpretations of current conditions.</abstract><cop>Oxford, UK</cop><pub>Blackwell Publishing Ltd</pub><doi>10.1111/j.1745-6606.1976.tb00578.x</doi><tpages>23</tpages></addata></record> |
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source | PAIS Index; Business Source Complete; Periodicals Index Online; Jstor Complete Legacy; Alma/SFX Local Collection |
subjects | Advertising Advertising restrictions Brand loyalty Consumer advertising Consumer affairs departments Consumer attitudes Consumer economics Consumer prices Consumer surveys Consumerism Consumers Government regulation Government regulation of business Marketing Philosophy Polls & surveys Price controls Product quality Questionnaires Research methodology Trends Wage & price controls |
title | Changes In Consumer Attitudes Toward Marketing, Consumerism and Government Regulation: 1971-1975 |
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