Verbal Processes in a Labour/Management Negotiation

Verbal Processes in a Labour/Management Negotiation

The transcript of a labour/management negotiation was analysed using Stiles's verbal response modes (VRM) taxonomy to assess the value of general-purpose discourse analysis in studying negotiation processes. Temporal trends and labour/management differences in response mode use indicated that V...

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Veröffentlicht in:Journal of language and social psychology 1988-06, Vol.7 (2), p.123-136
Hauptverfasser: Hinkle, Steve, Stiles, William B., Taylor, Laurie A.
Format: Artikel
Sprache:eng
Schlagworte:
Classification
Discourse analysis
Labor relations
Management
Negotiation
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Beschreibung
Zusammenfassung:The transcript of a labour/management negotiation was analysed using Stiles's verbal response modes (VRM) taxonomy to assess the value of general-purpose discourse analysis in studying negotiation processes. Temporal trends and labour/management differences in response mode use indicated that VRM coding successfully quantified important aspects of the negotiation. Comparisons were made between the results of VRM analysis and those of more specialised methods for analysis of discourse in negotiations.
ISSN:0261-927X
1552-6526
DOI:10.1177/0261927X8800700203