A Study of the Determinants and of the Impact of Flexibility on Employee Benefit Satisfaction
The purpose of this study was to examine the influence of individual characteristics and organizational justice on employee benefit satisfaction, and to explore the role of flexible benefit plans. Employees from three Canadian organizations were surveyed. A total of 285 usuable questionnaires were r...
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| Veröffentlicht in: | Human relations (New York) 1998-05, Vol.51 (5), p.667-688 |
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| creator | Tremblay, Michel Sire, Bruno Pelchat, Annie |
| description | The purpose of this study was to examine the influence of individual characteristics and organizational justice on employee benefit satisfaction, and to explore the role of flexible benefit plans. Employees from three Canadian organizations were surveyed. A total of 285 usuable questionnaires were returned, for a response rate of 42%. The variables in the model accounted for more than 40% of the variance in benefit satisfaction. The findings showed that while distributive and procedural justice were useful in predicting benefit satisfaction, the concept of process justice had the greatest effect on satisfaction. Among the variables, communication had the greatest impact. The effect of flexibility, although significant, was ambiguous. Sociodemographic factors had a very limited effect when perceptual variables were introduced into the equation. The paper also sets out the limitations of the study and its practical implications, and makes some suggestions for future research. |
| doi_str_mv | 10.1177/001872679805100505 |
| format | Article |
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Employees from three Canadian organizations were surveyed. A total of 285 usuable questionnaires were returned, for a response rate of 42%. The variables in the model accounted for more than 40% of the variance in benefit satisfaction. The findings showed that while distributive and procedural justice were useful in predicting benefit satisfaction, the concept of process justice had the greatest effect on satisfaction. Among the variables, communication had the greatest impact. The effect of flexibility, although significant, was ambiguous. Sociodemographic factors had a very limited effect when perceptual variables were introduced into the equation. 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Employees from three Canadian organizations were surveyed. A total of 285 usuable questionnaires were returned, for a response rate of 42%. The variables in the model accounted for more than 40% of the variance in benefit satisfaction. The findings showed that while distributive and procedural justice were useful in predicting benefit satisfaction, the concept of process justice had the greatest effect on satisfaction. Among the variables, communication had the greatest impact. The effect of flexibility, although significant, was ambiguous. Sociodemographic factors had a very limited effect when perceptual variables were introduced into the equation. The paper also sets out the limitations of the study and its practical implications, and makes some suggestions for future research.</description><subject>Benefit plans</subject><subject>Benefits</subject><subject>Cafeteria plans</subject><subject>Canada</subject><subject>Communication</subject><subject>Costs</subject><subject>Determinants</subject><subject>Employee attitude</subject><subject>Employee benefits</subject><subject>Employees</subject><subject>Employers</subject><subject>Flexibility</subject><subject>Flexible spending accounts</subject><subject>Job satisfaction</subject><subject>Justice</subject><subject>Modelling</subject><subject>Organizational justice</subject><subject>Questionnaires</subject><subject>Satisfaction</subject><subject>Seniority</subject><subject>Sociodemographics</subject><subject>Sociology</subject><subject>Sociology of work</subject><subject>Sociology of work and sociology of organizations</subject><subject>Studies</subject><subject>Wages & salaries</subject><subject>Work organization. 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| ispartof | Human relations (New York), 1998-05, Vol.51 (5), p.667-688 |
| issn | 0018-7267 1741-282X |
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| source | Access via SAGE; Periodicals Index Online; Applied Social Sciences Index & Abstracts (ASSIA) |
| subjects | Benefit plans Benefits Cafeteria plans Canada Communication Costs Determinants Employee attitude Employee benefits Employees Employers Flexibility Flexible spending accounts Job satisfaction Justice Modelling Organizational justice Questionnaires Satisfaction Seniority Sociodemographics Sociology Sociology of work Sociology of work and sociology of organizations Studies Wages & salaries Work organization. Working relations |
| title | A Study of the Determinants and of the Impact of Flexibility on Employee Benefit Satisfaction |
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