Information quality work organization in wikipedia
The classic problem within the information quality (IQ) research and practice community has been the problem of defining IQ. It has been found repeatedly that IQ is context sensitive and cannot be described, measured, and assured with a single model. There is a need for empirical case studies of IQ...
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| Veröffentlicht in: | Journal of the American Society for Information Science and Technology 2008-04, Vol.59 (6), p.983-1001 |
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| container_title | Journal of the American Society for Information Science and Technology |
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| creator | Stvilia, Besiki Twidale, Michael B. Smith, Linda C. Gasser, Les |
| description | The classic problem within the information quality (IQ) research and practice community has been the problem of defining IQ. It has been found repeatedly that IQ is context sensitive and cannot be described, measured, and assured with a single model. There is a need for empirical case studies of IQ work in different systems to develop a systematic knowledge that can then inform and guide the construction of context‐specific IQ models. This article analyzes the organization of IQ assurance work in a large‐scale, open, collaborative encyclopedia—Wikipedia. What is special about Wikipedia as a resource is that the quality discussions and processes are strongly connected to the data itself and are accessible to the general public. This openness makes it particularly easy for researchers to study a particular kind of collaborative work that is highly distributed and that has a particularly substantial focus, not just on error detection but also on error correction. We believe that the study of those evolving debates and processes and of the IQ assurance model as a whole has useful implications for the improvement of quality in other more conventional databases. |
| doi_str_mv | 10.1002/asi.20813 |
| format | Article |
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It has been found repeatedly that IQ is context sensitive and cannot be described, measured, and assured with a single model. There is a need for empirical case studies of IQ work in different systems to develop a systematic knowledge that can then inform and guide the construction of context‐specific IQ models. This article analyzes the organization of IQ assurance work in a large‐scale, open, collaborative encyclopedia—Wikipedia. What is special about Wikipedia as a resource is that the quality discussions and processes are strongly connected to the data itself and are accessible to the general public. This openness makes it particularly easy for researchers to study a particular kind of collaborative work that is highly distributed and that has a particularly substantial focus, not just on error detection but also on error correction. We believe that the study of those evolving debates and processes and of the IQ assurance model as a whole has useful implications for the improvement of quality in other more conventional databases.</description><identifier>ISSN: 1532-2882</identifier><identifier>ISSN: 2330-1635</identifier><identifier>EISSN: 1532-2890</identifier><identifier>EISSN: 2330-1643</identifier><identifier>DOI: 10.1002/asi.20813</identifier><language>eng</language><publisher>Hoboken: Wiley Subscription Services, Inc., A Wiley Company</publisher><subject>Assurance ; Case Studies ; Collaboration ; Collaborative work ; Content management ; Context ; Empirical analysis ; Encyclopaedias ; Encyclopedias ; Error analysis ; Error correction ; Error correction & detection ; Error detection ; Exact sciences and technology ; Information and communication sciences ; Information management ; Information science. Documentation ; Intelligence Quotient ; Library and information science. 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Am. Soc. Inf. Sci</addtitle><description>The classic problem within the information quality (IQ) research and practice community has been the problem of defining IQ. It has been found repeatedly that IQ is context sensitive and cannot be described, measured, and assured with a single model. There is a need for empirical case studies of IQ work in different systems to develop a systematic knowledge that can then inform and guide the construction of context‐specific IQ models. This article analyzes the organization of IQ assurance work in a large‐scale, open, collaborative encyclopedia—Wikipedia. What is special about Wikipedia as a resource is that the quality discussions and processes are strongly connected to the data itself and are accessible to the general public. This openness makes it particularly easy for researchers to study a particular kind of collaborative work that is highly distributed and that has a particularly substantial focus, not just on error detection but also on error correction. We believe that the study of those evolving debates and processes and of the IQ assurance model as a whole has useful implications for the improvement of quality in other more conventional databases.</description><subject>Assurance</subject><subject>Case Studies</subject><subject>Collaboration</subject><subject>Collaborative work</subject><subject>Content management</subject><subject>Context</subject><subject>Empirical analysis</subject><subject>Encyclopaedias</subject><subject>Encyclopedias</subject><subject>Error analysis</subject><subject>Error correction</subject><subject>Error correction & detection</subject><subject>Error detection</subject><subject>Exact sciences and technology</subject><subject>Information and communication sciences</subject><subject>Information management</subject><subject>Information science. Documentation</subject><subject>Intelligence Quotient</subject><subject>Library and information science. General aspects</subject><subject>Quality assurance</subject><subject>Quality control</subject><subject>Sciences and techniques of general use</subject><subject>Studies</subject><subject>Use and user studies. Information needs</subject><subject>Wikipedia</subject><subject>Wikis</subject><issn>1532-2882</issn><issn>2330-1635</issn><issn>1532-2890</issn><issn>2330-1643</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2008</creationdate><recordtype>article</recordtype><recordid>eNqFkEFLwzAUx4soOKcHv0ERFDx0S16aNj0O0TkpelARvITXNJVsXbslK3N-equdOwjiKQ_y-_947-95p5QMKCEwRGcGQARle16PcgYBiITs72YBh96Rc1NCKOWU9DyYVEVt57gydeUvGyzNauOvazvza_uGlfnofkzlr83MLHRu8Ng7KLB0-mT79r3nm-unq9sgfRhPrkZpoMIEWMCziGWE8ViDggRpTJTWigiVRILlGJJMRXGe5REVKBLIc4yQhTzjAAxUAazvXXTeha2XjXYrOTdO6bLESteNkzyOSRRS9i_IgFMR8qQFz36B07qxVXuEBEZD1q4dt9BlBylbO2d1IRfWzNFuJCXyq2PZdiy_O27Z860QncKysFgp43YBIBAymkQtN-y4tSn15m-hHD1OfsxBlzBupd93CbQzGcUs5vLlfixB3KXjlL7KhH0CRTaX1w</recordid><startdate>200804</startdate><enddate>200804</enddate><creator>Stvilia, Besiki</creator><creator>Twidale, Michael B.</creator><creator>Smith, Linda C.</creator><creator>Gasser, Les</creator><general>Wiley Subscription Services, Inc., A Wiley Company</general><general>Wiley</general><general>Wiley Periodicals Inc</general><scope>BSCLL</scope><scope>IQODW</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7SC</scope><scope>8FD</scope><scope>E3H</scope><scope>F2A</scope><scope>JQ2</scope><scope>L7M</scope><scope>L~C</scope><scope>L~D</scope></search><sort><creationdate>200804</creationdate><title>Information quality work organization in wikipedia</title><author>Stvilia, Besiki ; Twidale, Michael B. ; Smith, Linda C. ; Gasser, Les</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c4923-5b63b0357e2c29a170ceec08c9683da40bc67dbd618a892dda6a345b52232cf23</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2008</creationdate><topic>Assurance</topic><topic>Case Studies</topic><topic>Collaboration</topic><topic>Collaborative work</topic><topic>Content management</topic><topic>Context</topic><topic>Empirical analysis</topic><topic>Encyclopaedias</topic><topic>Encyclopedias</topic><topic>Error analysis</topic><topic>Error correction</topic><topic>Error correction & detection</topic><topic>Error detection</topic><topic>Exact sciences and technology</topic><topic>Information and communication sciences</topic><topic>Information management</topic><topic>Information science. 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| issn | 1532-2882 2330-1635 1532-2890 2330-1643 |
| language | eng |
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| source | Wiley Online Library Journals Frontfile Complete; Business Source Complete |
| subjects | Assurance Case Studies Collaboration Collaborative work Content management Context Empirical analysis Encyclopaedias Encyclopedias Error analysis Error correction Error correction & detection Error detection Exact sciences and technology Information and communication sciences Information management Information science. Documentation Intelligence Quotient Library and information science. General aspects Quality assurance Quality control Sciences and techniques of general use Studies Use and user studies. Information needs Wikipedia Wikis |
| title | Information quality work organization in wikipedia |
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