In Search of Coherence: A Review of E-Mail Research

E-mail research encompasses a vast and diverse body of work that accumulated over the past 30 years. In this article, we take a critical look at the research literature and ask two simple questions: What is e-mail research? Can it help us reinvent e-mail? Rather than defining an overarching framewor...

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Veröffentlicht in:	Human-computer interaction 2005-01, Vol.20 (1&2), p.11-48
Hauptverfasser:	Ducheneaut, Nicolas, Watts, Leon A
Format:	Artikel
Sprache:	eng
Schlagworte:	Computer applications Electronic mail
Online-Zugang:	Volltext
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