Observing users, designing clarity: A case study on the user-centered design of a cross-language information retrieval system
This report presents a case study of the development of an interface for a novel and complex form of document retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, th...
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| Veröffentlicht in: | Journal of the American Society for Information Science and Technology 2004-08, Vol.55 (10), p.923-934 |
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| container_issue | 10 |
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| container_title | Journal of the American Society for Information Science and Technology |
| container_volume | 55 |
| creator | Petrelli, Daniela Beaulieu, Micheline Sanderson, Mark Demetriou, George Herring, Patrick Hansen, Preben |
| description | This report presents a case study of the development of an interface for a novel and complex form of document retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. A study involving users from the beginning of the design process is described, and it covers initial examination of user needs and tasks, preliminary design and testing of interface components, building, testing, and refining the interface, and, finally, conducting usability tests of the system. Lessons are learned at every stage of the process, leading to a much more informed view of how such an interface should be built. |
| doi_str_mv | 10.1002/asi.20036 |
| format | Article |
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| ispartof | Journal of the American Society for Information Science and Technology, 2004-08, Vol.55 (10), p.923-934 |
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| source | Business Source Complete; Wiley Online Library All Journals |
| subjects | Case studies Computer science Documents Foreign language materials Foreign languages Human-computer interaction Information retrieval Information science Interfaces Internet resources Language Measurement Techniques Monolingualism Multilingual systems Native Language Online information retrieval Preliminary designs Queries Query expansion Searching Second languages Translation Translations Usability User interface User needs User Needs (Information) User-centered design |
| title | Observing users, designing clarity: A case study on the user-centered design of a cross-language information retrieval system |
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