Toward a reconceptualization of information seeking research: focus on the exchange of meaning

This paper reports the results of a preliminary study of interpersonal information seeking interactions between a user and a human information source. The study showed that users specify their information needs (uncertainty) largely in terms of what they know (certainty) during the interaction. The...

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Veröffentlicht in:Information processing & management 1999-11, Vol.35 (6), p.871-890
Hauptverfasser: Yoon, Kyunghye, Nilan, Michael S
Format: Artikel
Sprache:eng
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