How do operators monitor a complex, dynamic work domain? The impact of control room technology
This article describes part of a research programme whose goal is to develop a better understanding of how operators monitor complex, dynamic systems under normal operations. In a previous phase, field observations were made at two older nuclear power plant control rooms (CRs) consisting primarily o...
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Veröffentlicht in: | International journal of human-computer studies 2001-06, Vol.54 (6), p.831-856 |
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creator | VICENTE, KIM J. ROTH, EMILIE M. MUMAW, RANDALL J. |
description | This article describes part of a research programme whose goal is to develop a better understanding of how operators monitor complex, dynamic systems under normal operations. In a previous phase, field observations were made at two older nuclear power plant control rooms (CRs) consisting primarily of analogue, hard-wired instrumentation. In this phase, additional field observations were conducted in a newer computer-based CR to determine the impact of CR technology on operator monitoring. Eleven different operators were observed in situ for a total of approximately 88 h. The findings indicate that there are many similarities in the monitoring strategies adopted by operators in the two types of CRs. However, in most cases, these same strategies are performed using different behaviours, thereby showing the shaping effect of the CR technology. A new way of conceptualizing the difference between traditional analogue CRs and modern computer-based CRs is proposed. |
doi_str_mv | 10.1006/ijhc.2001.0463 |
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However, in most cases, these same strategies are performed using different behaviours, thereby showing the shaping effect of the CR technology. A new way of conceptualizing the difference between traditional analogue CRs and modern computer-based CRs is proposed.</description><identifier>ISSN: 1071-5819</identifier><identifier>EISSN: 1095-9300</identifier><identifier>DOI: 10.1006/ijhc.2001.0463</identifier><language>eng</language><publisher>Elsevier Ltd</publisher><subject>cognitive engineering ; Computers ; control rooms ; Human-computer interaction ; human-machine interface ; monitoring ; nuclear power plants ; process control ; supervisory control ; User interface</subject><ispartof>International journal of human-computer studies, 2001-06, Vol.54 (6), p.831-856</ispartof><rights>2001 Academic Press</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c317t-7626e6c7c81ba1bb0f4ed3af1e9ee51b8c896cfa5b52eebc74626fe419411ab73</citedby><cites>FETCH-LOGICAL-c317t-7626e6c7c81ba1bb0f4ed3af1e9ee51b8c896cfa5b52eebc74626fe419411ab73</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://dx.doi.org/10.1006/ijhc.2001.0463$$EHTML$$P50$$Gelsevier$$H</linktohtml><link.rule.ids>314,780,784,3550,27924,27925,45995</link.rule.ids></links><search><creatorcontrib>VICENTE, KIM J.</creatorcontrib><creatorcontrib>ROTH, EMILIE M.</creatorcontrib><creatorcontrib>MUMAW, RANDALL J.</creatorcontrib><title>How do operators monitor a complex, dynamic work domain? The impact of control room technology</title><title>International journal of human-computer studies</title><description>This article describes part of a research programme whose goal is to develop a better understanding of how operators monitor complex, dynamic systems under normal operations. In a previous phase, field observations were made at two older nuclear power plant control rooms (CRs) consisting primarily of analogue, hard-wired instrumentation. In this phase, additional field observations were conducted in a newer computer-based CR to determine the impact of CR technology on operator monitoring. Eleven different operators were observed in situ for a total of approximately 88 h. The findings indicate that there are many similarities in the monitoring strategies adopted by operators in the two types of CRs. However, in most cases, these same strategies are performed using different behaviours, thereby showing the shaping effect of the CR technology. A new way of conceptualizing the difference between traditional analogue CRs and modern computer-based CRs is proposed.</description><subject>cognitive engineering</subject><subject>Computers</subject><subject>control rooms</subject><subject>Human-computer interaction</subject><subject>human-machine interface</subject><subject>monitoring</subject><subject>nuclear power plants</subject><subject>process control</subject><subject>supervisory control</subject><subject>User interface</subject><issn>1071-5819</issn><issn>1095-9300</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2001</creationdate><recordtype>article</recordtype><recordid>eNp1kD1PwzAQQC0EEqWwMntiIsXXfE8IVUCRKrGUFctxLtQlzgU7pfTf46isTHfDe6fTY-waxAyEyO7MdqNncyFgJpIsPmETEGUalbEQp-OeQ5QWUJ6zC--3Qog8EWLC3pe05zVx6tGpgZznljoTFq64Jtu3-HPL60OnrNF8T-4zwFaZ7p6vN8iN7ZUeODWB7QZHLXdElg-oNx219HG4ZGeNaj1e_c0pe3t6XC-W0er1-WXxsIp0DPkQ5dk8w0znuoBKQVWJJsE6Vg1giZhCVeiizHSj0iqdI1Y6T4LQYAJlAqCqPJ6ym-Pd3tHXDv0grfEa21Z1SDsv02BAlkIAZ0dQO_LeYSN7Z6xyBwlCjhnlmFGOGeWYMQjFUcDw_rdBJ7022GmsjUM9yJrMf-ovGpF6zw</recordid><startdate>20010601</startdate><enddate>20010601</enddate><creator>VICENTE, KIM J.</creator><creator>ROTH, EMILIE M.</creator><creator>MUMAW, RANDALL J.</creator><general>Elsevier Ltd</general><scope>AAYXX</scope><scope>CITATION</scope><scope>E3H</scope><scope>F2A</scope></search><sort><creationdate>20010601</creationdate><title>How do operators monitor a complex, dynamic work domain? The impact of control room technology</title><author>VICENTE, KIM J. ; ROTH, EMILIE M. ; MUMAW, RANDALL J.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c317t-7626e6c7c81ba1bb0f4ed3af1e9ee51b8c896cfa5b52eebc74626fe419411ab73</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2001</creationdate><topic>cognitive engineering</topic><topic>Computers</topic><topic>control rooms</topic><topic>Human-computer interaction</topic><topic>human-machine interface</topic><topic>monitoring</topic><topic>nuclear power plants</topic><topic>process control</topic><topic>supervisory control</topic><topic>User interface</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>VICENTE, KIM J.</creatorcontrib><creatorcontrib>ROTH, EMILIE M.</creatorcontrib><creatorcontrib>MUMAW, RANDALL J.</creatorcontrib><collection>CrossRef</collection><collection>Library & Information Sciences Abstracts (LISA)</collection><collection>Library & Information Science Abstracts (LISA)</collection><jtitle>International journal of human-computer studies</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>VICENTE, KIM J.</au><au>ROTH, EMILIE M.</au><au>MUMAW, RANDALL J.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>How do operators monitor a complex, dynamic work domain? The impact of control room technology</atitle><jtitle>International journal of human-computer studies</jtitle><date>2001-06-01</date><risdate>2001</risdate><volume>54</volume><issue>6</issue><spage>831</spage><epage>856</epage><pages>831-856</pages><issn>1071-5819</issn><eissn>1095-9300</eissn><abstract>This article describes part of a research programme whose goal is to develop a better understanding of how operators monitor complex, dynamic systems under normal operations. In a previous phase, field observations were made at two older nuclear power plant control rooms (CRs) consisting primarily of analogue, hard-wired instrumentation. In this phase, additional field observations were conducted in a newer computer-based CR to determine the impact of CR technology on operator monitoring. Eleven different operators were observed in situ for a total of approximately 88 h. The findings indicate that there are many similarities in the monitoring strategies adopted by operators in the two types of CRs. However, in most cases, these same strategies are performed using different behaviours, thereby showing the shaping effect of the CR technology. A new way of conceptualizing the difference between traditional analogue CRs and modern computer-based CRs is proposed.</abstract><pub>Elsevier Ltd</pub><doi>10.1006/ijhc.2001.0463</doi><tpages>26</tpages></addata></record> |
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subjects | cognitive engineering Computers control rooms Human-computer interaction human-machine interface monitoring nuclear power plants process control supervisory control User interface |
title | How do operators monitor a complex, dynamic work domain? The impact of control room technology |
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