Information architectural design in business process reengineering

Business process reengineering and information architecture share a common strategic and business process focus. Both can be mutually supportive of each other's objectives. Information architecture design can produce a stable IA capable of supporting existing as well as improved business proces...

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Veröffentlicht in:Journal of information technology 1996-03, Vol.11 (1), p.27-37
Hauptverfasser: Kettinger, William J, Teng, James T C, Guha, Subashish
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container_issue 1
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container_title Journal of information technology
container_volume 11
creator Kettinger, William J
Teng, James T C
Guha, Subashish
description Business process reengineering and information architecture share a common strategic and business process focus. Both can be mutually supportive of each other's objectives. Information architecture design can produce a stable IA capable of supporting existing as well as improved business processes. Reciprocally, business process redesign (BPR) provides a high profile business justification for the IA endeavour. Given proper collaboration between corporate and IT strategic planners, both BPR and IA efforts should produce a number of valuable common outputs. These include the identification of business processes within an organization, the prioritization of these processes based on their strategic relevance, the establishment of process performance measures, and the modelling of these processes and their supporting information resources. A synergistic model of IA and BPR is presented and selected IA techniques and modelling methods are recommended. Future research is suggested concerning the need to test the relationship between BPR and IA.
doi_str_mv 10.1080/026839696345405
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identifier ISSN: 0268-3962
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subjects Business and Management
Business Information Systems
Business management
Business process reengineering
Computer applications
Exact sciences and technology
Information and communication sciences
Information architecture
Information science. Documentation
Information service management
Information system management
Information Systems and Communication Service
Innovation/Technology Management
Management
Reengineering
Research Article
Sciences and techniques of general use
title Information architectural design in business process reengineering
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