Reciprocal Emotion Management: Working Together to Maintain Stratification in Private Law Firms
Using qualitative evidence, the concept of reciprocal emotion management is introduced and the role it plays in the reproduction of status inequality in the workplace is illustrated. Reciprocal emotion management is the reciprocal effort of similar others to manage one another's emotions. Three...
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| Veröffentlicht in: | Work and occupations 2000-02, Vol.27 (1), p.32-63 |
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| creator | LIVELY, KATHRYN J. |
| description | Using qualitative evidence, the concept of reciprocal emotion management is introduced and the role it plays in the reproduction of status inequality in the workplace is illustrated. Reciprocal emotion management is the reciprocal effort of similar others to manage one another's emotions. Three norms that exist in the workplace are also identified: professionalism, deference, and caretaking, and it is proposed that as paralegals strive to appear professional, they display deference to attorneys and accept having deference withheld. Reciprocal emotion management is one mechanism through which they are able to manage their emotional reactions to the status inequity in their daily interactions with attorneys. Ironically, pursuit of professionalism in these ways tends to perpetuate their marginal or inferior status in law firms. |
| doi_str_mv | 10.1177/0730888400027001003 |
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| source | Access via SAGE; Sociological Abstracts; Periodicals Index Online; Applied Social Sciences Index & Abstracts (ASSIA); Alma/SFX Local Collection |
| subjects | Attorneys Authors Behavior Coping Emotional Response Emotions Employees Employment Inequalities Interpersonal Relationship Interviews Labor Law Law firms Lawyers Management Norms Occupation Organizational behavior Paralegal personnel Personal relationships Power Structure Professionalism Psychological Patterns Reciprocal Reproduction Researchers Social Stratification Status Studies Work place Working conditions Workplaces |
| title | Reciprocal Emotion Management: Working Together to Maintain Stratification in Private Law Firms |
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