Configuring expert knowledge: the consultant as sector specialist
This study defines an aspect of consultant knowledge that provides credibility without claiming unrealistic status for a field like consulting. Our focus is the "sector knowledge" that consultants accumulate which derives from repeated assignments in the industrial sector in which the clie...
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| Veröffentlicht in: | Journal of organizational behavior 2008-11, Vol.29 (8), p.1145-1160 |
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| container_end_page | 1160 |
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| container_title | Journal of organizational behavior |
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| creator | Fincham, Robin Clark, Timothy Handley, Karen Sturdy, Andrew |
| description | This study defines an aspect of consultant knowledge that provides credibility without claiming unrealistic status for a field like consulting. Our focus is the "sector knowledge" that consultants accumulate which derives from repeated assignments in the industrial sector in which the client organization resides. This has been under-researched partly because of an emphasis on knowledge as technique and method. But knowledge configured around the sector enables consultants to play the role of the outside expert and draw on a language and experiences held in common with the client. The paper explores the role of consultants as sector intermediaries through a case study of contemporary management consulting in a UK local authority. We see "the sector" as an alternative type of knowledge formation salient for a client-centered occupation like consulting. We also explore sector knowledge as a negotiated setting and dispel overly simple notions of know-how being "brought to" the client. |
| doi_str_mv | 10.1002/job.559 |
| format | Article |
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| ispartof | Journal of organizational behavior, 2008-11, Vol.29 (8), p.1145-1160 |
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| language | eng |
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| source | EBSCOhost Business Source Complete; Access via Wiley Online Library; Applied Social Sciences Index & Abstracts (ASSIA); JSTOR Archive Collection A-Z Listing |
| subjects | Consultants Consulting services Credibility Industrial sectors Industry Inference Knowledge Knowledge bases Knowledge management Local government Management Management consulting Occupations Organizational behavior Procurement Specialists Studies Vendors |
| title | Configuring expert knowledge: the consultant as sector specialist |
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