Analyzing Reference Activities: The Affordable Solution

At the Northern Virginia office of Central Michigan University's (CMU) Off-campus Library Services' program, reference questions were analyzed using the Statistical Package for the Social Sciences SPSS/PC + Studentware. A program was set up to examine data on each reference question receiv...

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Veröffentlicht in:	RQ 1991-10, Vol.31 (1), p.58-69
Hauptverfasser:	Witucke, Virginia, Schumaker, C. J.
Format:	Artikel
Sprache:	eng
Schlagworte:	Academic Libraries Analysis Central Michigan University Central Michigan University Library Computer Software Computer Software Development Computers Cost Effectiveness Data Analysis Data files Datasets Distance Education Electronic data processing Graduate Students Higher Education Librarians Libraries Library management Library Services Microcomputers Personal computers Reference Services Reference services (Libraries) Reference work School campuses Services Software Software packages Statistical Package for the Social Sciences PC Statistics Tables (Data) University libraries User services
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