Effects of Process Feedback on Motivation, Satisfaction, and Performance in Virtual Teams
In virtual teams, the lack of feedback and information about team processes is a major problem. To encounter this challenge of virtual teamwork, team process feedback was provided by an Online-Feedback-System (OFS). It contained feedback regarding motivation, task-related aspects, and relationshipre...
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| Veröffentlicht in: | Small group research 2006-10, Vol.37 (5), p.459-489 |
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| creator | Geister, Susanne Konradt, Udo Hertel, Guido |
| description | In virtual teams, the lack of feedback and information about team processes is a major problem. To encounter this challenge of virtual teamwork, team process feedback was provided by an Online-Feedback-System (OFS). It contained feedback regarding motivation, task-related aspects, and relationshiprelated aspects. A longitudinal study of 52 virtual teams with student participants was conducted. Teams that used the OFS showed an increase in performance compared with controls that did not use the OFS. Furthermore, results indicate initial motivation as a moderating variable on the improvement caused by the OFS. Positive OFS effects were found on motivation and satisfaction for the less motivated team members. Furthermore, for less motivated team members, effects of the OFS on performance were mediated by interpersonal trust. Overall, results imply that team process feedback has a positive effect on motivation, satisfaction, and performance in virtual teams. |
| doi_str_mv | 10.1177/1046496406292337 |
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Overall, results imply that team process feedback has a positive effect on motivation, satisfaction, and performance in virtual teams.</description><subject>Biological and medical sciences</subject><subject>Feedback</subject><subject>Fundamental and applied biological sciences. Psychology</subject><subject>Group dynamics</subject><subject>Internet</subject><subject>Motivation</subject><subject>Psychology</subject><subject>Psychology. Psychoanalysis. Psychiatry</subject><subject>Psychology. Psychophysiology</subject><subject>Selfefficacy</subject><subject>Social interactions. Communication. 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Psychology</topic><topic>Group dynamics</topic><topic>Internet</topic><topic>Motivation</topic><topic>Psychology</topic><topic>Psychology. Psychoanalysis. Psychiatry</topic><topic>Psychology. Psychophysiology</topic><topic>Selfefficacy</topic><topic>Social interactions. Communication. Group processes</topic><topic>Social psychology</topic><topic>Team work</topic><topic>Teamwork</topic><topic>Trust</topic><topic>Virtual offices</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Geister, Susanne</creatorcontrib><creatorcontrib>Konradt, Udo</creatorcontrib><creatorcontrib>Hertel, Guido</creatorcontrib><collection>Pascal-Francis</collection><collection>CrossRef</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>Sociological Abstracts (pre-2017)</collection><collection>Sociological Abstracts</collection><collection>Sociological Abstracts</collection><collection>Sociological Abstracts (Ovid)</collection><jtitle>Small group research</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Geister, Susanne</au><au>Konradt, Udo</au><au>Hertel, Guido</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Effects of Process Feedback on Motivation, Satisfaction, and Performance in Virtual Teams</atitle><jtitle>Small group research</jtitle><date>2006-10-01</date><risdate>2006</risdate><volume>37</volume><issue>5</issue><spage>459</spage><epage>489</epage><pages>459-489</pages><issn>1046-4964</issn><eissn>1552-8278</eissn><coden>SGREE3</coden><abstract>In virtual teams, the lack of feedback and information about team processes is a major problem. To encounter this challenge of virtual teamwork, team process feedback was provided by an Online-Feedback-System (OFS). It contained feedback regarding motivation, task-related aspects, and relationshiprelated aspects. A longitudinal study of 52 virtual teams with student participants was conducted. Teams that used the OFS showed an increase in performance compared with controls that did not use the OFS. Furthermore, results indicate initial motivation as a moderating variable on the improvement caused by the OFS. Positive OFS effects were found on motivation and satisfaction for the less motivated team members. Furthermore, for less motivated team members, effects of the OFS on performance were mediated by interpersonal trust. 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| source | Access via SAGE; Sociological Abstracts; Applied Social Sciences Index & Abstracts (ASSIA); Alma/SFX Local Collection |
| subjects | Biological and medical sciences Feedback Fundamental and applied biological sciences. Psychology Group dynamics Internet Motivation Psychology Psychology. Psychoanalysis. Psychiatry Psychology. Psychophysiology Selfefficacy Social interactions. Communication. Group processes Social psychology Team work Teamwork Trust Virtual offices |
| title | Effects of Process Feedback on Motivation, Satisfaction, and Performance in Virtual Teams |
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