Examining employee compliance with organizational surveillance and monitoring
Although the prevalence of employee monitoring and surveillance technologies (MSTs; e.g. e‐mail monitoring) is increasing, very little research has explored the question of whether employees simply accept these systems (compliance) or enact strategies for thwarting them (resistance). In the present...
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| Veröffentlicht in: | Journal of occupational and organizational psychology 2006-06, Vol.79 (2), p.245-272 |
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| container_title | Journal of occupational and organizational psychology |
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| creator | Spitzmüller, Christiane Stanton, Jeffrey M. |
| description | Although the prevalence of employee monitoring and surveillance technologies (MSTs; e.g. e‐mail monitoring) is increasing, very little research has explored the question of whether employees simply accept these systems (compliance) or enact strategies for thwarting them (resistance). In the present study, we proposed a framework based on the theory of planned behaviour and ethical decision making research to predict employees' MST compliance and resistance intentions. We proposed that organizational commitment, organizational identification, and attitudes towards surveillance would predict intentions, with the relationships between attitudes and intentions being moderated by employees' perceived behavioural control and social norms. Moderated multiple regression models were tested and provided support for predictions about the attitudinal and belief constructs, and partial support for predictions about behavioural control and norms. Implications for organizational MST policies and practices are discussed. |
| doi_str_mv | 10.1348/096317905X52607 |
| format | Article |
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In the present study, we proposed a framework based on the theory of planned behaviour and ethical decision making research to predict employees' MST compliance and resistance intentions. We proposed that organizational commitment, organizational identification, and attitudes towards surveillance would predict intentions, with the relationships between attitudes and intentions being moderated by employees' perceived behavioural control and social norms. Moderated multiple regression models were tested and provided support for predictions about the attitudinal and belief constructs, and partial support for predictions about behavioural control and norms. Implications for organizational MST policies and practices are discussed.</description><identifier>ISSN: 0963-1798</identifier><identifier>EISSN: 2044-8325</identifier><identifier>DOI: 10.1348/096317905X52607</identifier><identifier>CODEN: JOCCEF</identifier><language>eng</language><publisher>Oxford, UK: Blackwell Publishing Ltd</publisher><subject>Attitudes ; Behavior ; Biological and medical sciences ; Compliance ; Decision making ; Electronic employee monitoring ; Electronic monitoring ; Employee attitude ; Employees ; Employers ; Employment ; Ethics ; Fundamental and applied biological sciences. Psychology ; Human resource departments ; Monitoring ; Monitoring systems ; Occupational psychology ; Organizational behavior ; Organizational behaviour ; Organizations ; Privacy ; Psychology. Psychoanalysis. Psychiatry ; Psychology. 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In the present study, we proposed a framework based on the theory of planned behaviour and ethical decision making research to predict employees' MST compliance and resistance intentions. We proposed that organizational commitment, organizational identification, and attitudes towards surveillance would predict intentions, with the relationships between attitudes and intentions being moderated by employees' perceived behavioural control and social norms. Moderated multiple regression models were tested and provided support for predictions about the attitudinal and belief constructs, and partial support for predictions about behavioural control and norms. Implications for organizational MST policies and practices are discussed.</description><subject>Attitudes</subject><subject>Behavior</subject><subject>Biological and medical sciences</subject><subject>Compliance</subject><subject>Decision making</subject><subject>Electronic employee monitoring</subject><subject>Electronic monitoring</subject><subject>Employee attitude</subject><subject>Employees</subject><subject>Employers</subject><subject>Employment</subject><subject>Ethics</subject><subject>Fundamental and applied biological sciences. Psychology</subject><subject>Human resource departments</subject><subject>Monitoring</subject><subject>Monitoring systems</subject><subject>Occupational psychology</subject><subject>Organizational behavior</subject><subject>Organizational behaviour</subject><subject>Organizations</subject><subject>Privacy</subject><subject>Psychology. Psychoanalysis. Psychiatry</subject><subject>Psychology. Psychophysiology</subject><subject>Resistance</subject><subject>Security management</subject><subject>Social norms</subject><subject>Software</subject><subject>Studies</subject><subject>Surveillance</subject><subject>Surveillance systems</subject><subject>Technology application</subject><subject>Theory of planned behavior</subject><subject>Work condition. Job performance. 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Psychology</topic><topic>Human resource departments</topic><topic>Monitoring</topic><topic>Monitoring systems</topic><topic>Occupational psychology</topic><topic>Organizational behavior</topic><topic>Organizational behaviour</topic><topic>Organizations</topic><topic>Privacy</topic><topic>Psychology. Psychoanalysis. Psychiatry</topic><topic>Psychology. Psychophysiology</topic><topic>Resistance</topic><topic>Security management</topic><topic>Social norms</topic><topic>Software</topic><topic>Studies</topic><topic>Surveillance</topic><topic>Surveillance systems</topic><topic>Technology application</topic><topic>Theory of planned behavior</topic><topic>Work condition. Job performance. 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In the present study, we proposed a framework based on the theory of planned behaviour and ethical decision making research to predict employees' MST compliance and resistance intentions. We proposed that organizational commitment, organizational identification, and attitudes towards surveillance would predict intentions, with the relationships between attitudes and intentions being moderated by employees' perceived behavioural control and social norms. Moderated multiple regression models were tested and provided support for predictions about the attitudinal and belief constructs, and partial support for predictions about behavioural control and norms. Implications for organizational MST policies and practices are discussed.</abstract><cop>Oxford, UK</cop><pub>Blackwell Publishing Ltd</pub><doi>10.1348/096317905X52607</doi><tpages>28</tpages></addata></record> |
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| ispartof | Journal of occupational and organizational psychology, 2006-06, Vol.79 (2), p.245-272 |
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| source | Applied Social Sciences Index & Abstracts (ASSIA); Wiley Online Library Journals Frontfile Complete; EBSCOhost Business Source Complete |
| subjects | Attitudes Behavior Biological and medical sciences Compliance Decision making Electronic employee monitoring Electronic monitoring Employee attitude Employees Employers Employment Ethics Fundamental and applied biological sciences. Psychology Human resource departments Monitoring Monitoring systems Occupational psychology Organizational behavior Organizational behaviour Organizations Privacy Psychology. Psychoanalysis. Psychiatry Psychology. Psychophysiology Resistance Security management Social norms Software Studies Surveillance Surveillance systems Technology application Theory of planned behavior Work condition. Job performance. Stress Working conditions |
| title | Examining employee compliance with organizational surveillance and monitoring |
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