An Exploratory Study into Failure in Successful Organizations: The Case of Marks & Spencer

Marks & Spencer (M&S) was one of the world’s great retailers, enjoying legendary and iconic status, being often held up as one of the best managed and admired businesses in the world. Its ‘fall from grace’ has been spectacular and dramatic and the company is currently fighting for its life....

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Veröffentlicht in:	British journal of management 2002-03, Vol.13 (1), p.15-29
Hauptverfasser:	Mellahi, K., Jackson, P., Sparks, L.
Format:	Artikel
Sprache:	eng
Schlagworte:	Brands Business failures Business reputation Case studies Crisis management Failure Leadership Management Organizational change Organizational dysfunctions Organizational structure Reform Retail stores Retail trade
Online-Zugang:	Volltext
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