Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques

The formation of partnerships between firms is becoming an increasingly common way for firms to find and maintain competitive advantage. While the antecedents of partnership formation and the characteristics of the resulting cooperative working relationship have been explored in the literature, an u...

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Veröffentlicht in:Strategic management journal 1994-02, Vol.15 (2), p.135-152
Hauptverfasser: Mohr, Jakki, Spekman, Robert
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container_title Strategic management journal
container_volume 15
creator Mohr, Jakki
Spekman, Robert
description The formation of partnerships between firms is becoming an increasingly common way for firms to find and maintain competitive advantage. While the antecedents of partnership formation and the characteristics of the resulting cooperative working relationship have been explored in the literature, an understanding of characteristics associated with partnership success is lacking. Such an understanding is important in reconciling the prescriptions to form partnerships with the reality that a majority of such partnerships do not succeed. We hypothesize that partnership attributes, communication behavior, and conflict resolution techniques are related to indicators of partnership success (satisfaction and sales volume in the relationship). The hypotheses are tested with vertical partnerships between manufacturers and dealers. Results indicate that the primary characteristics of partnership success are: partnership attributes of commitment, coordination, and trust; communication quality and participation; and the conflict resolution technique of joint problem solving. The findings offer insight into how to better manage these relationships to ensure success.
doi_str_mv 10.1002/smj.4250150205
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The hypotheses are tested with vertical partnerships between manufacturers and dealers. Results indicate that the primary characteristics of partnership success are: partnership attributes of commitment, coordination, and trust; communication quality and participation; and the conflict resolution technique of joint problem solving. The findings offer insight into how to better manage these relationships to ensure success.</abstract><cop>Chichester</cop><pub>John Wiley &amp; Sons, Ltd</pub><doi>10.1002/smj.4250150205</doi><tpages>18</tpages></addata></record>
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identifier ISSN: 0143-2095
ispartof Strategic management journal, 1994-02, Vol.15 (2), p.135-152
issn 0143-2095
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source Periodicals Index Online; JSTOR Archive Collection A-Z Listing
subjects Alliances
Applied sciences
Arbitration
Behavior
Business strategies
Characteristics
Collaboration
Communication
Competition
Competitive advantage
Computer industry
Conflict resolution
Dyadics
Exact sciences and technology
Firm modelling
Hypotheses
Information sharing
Manufactured products
Manufacturing industries
Marketing
Operational research and scientific management
Operational research. Management science
Organizational behavior
Partners
Problem solving
Regression analysis
Sales volume
Social exchange theory
Strategic management
Strategic partnership
Strategic planning
Studies
Success
title Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques
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