The Ripple Effect: Emotional Contagion and Its Influence on Group Behavior
Group emotional contagion, the transfer of moods among people in a group, and its influence on work group dynamics was examined in a laboratory study of managerial decision making using multiple, convergent measures of mood, individual attitudes, behavior, and group-level dynamics. Using a 2 x 2 exp...
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| Veröffentlicht in: | Administrative science quarterly 2002-12, Vol.47 (4), p.644-675 |
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| container_title | Administrative science quarterly |
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| creator | Barsade, Sigal G. |
| description | Group emotional contagion, the transfer of moods among people in a group, and its influence on work group dynamics was examined in a laboratory study of managerial decision making using multiple, convergent measures of mood, individual attitudes, behavior, and group-level dynamics. Using a 2 x 2 experimental design, with a trained confederate enacting mood conditions, the predicted effect of emotional contagion was found among group members, using both outside coders' ratings of participants' mood and participants' self-reported mood. No hypothesized differences in contagion effects due to the degree of pleasantness of the mood expressed and the energy level with which it was conveyed were found. There was a significant influence of emotional contagion on individual-level attitudes and group processes. As predicted, the positive emotional contagion group members experienced improved cooperation, decreased conflict, and increased perceived task performance. Theoretical implications and practical ramifications of emotional contagion in groups and organizations are discussed. |
| doi_str_mv | 10.2307/3094912 |
| format | Article |
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Using a 2 x 2 experimental design, with a trained confederate enacting mood conditions, the predicted effect of emotional contagion was found among group members, using both outside coders' ratings of participants' mood and participants' self-reported mood. No hypothesized differences in contagion effects due to the degree of pleasantness of the mood expressed and the energy level with which it was conveyed were found. There was a significant influence of emotional contagion on individual-level attitudes and group processes. As predicted, the positive emotional contagion group members experienced improved cooperation, decreased conflict, and increased perceived task performance. 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| identifier | ISSN: 0001-8392 |
| ispartof | Administrative science quarterly, 2002-12, Vol.47 (4), p.644-675 |
| issn | 0001-8392 1930-3815 |
| language | eng |
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| source | Worldwide Political Science Abstracts; Sociological Abstracts; EBSCOhost Business Source Complete; JSTOR Archive Collection A-Z Listing; SAGE Complete A-Z List; EBSCOhost Political Science Complete; EBSCOhost Education Source |
| subjects | Administrative science Attitudes Behavior Business studies Cognition Contagion Contagion theory Cooperation Decision making Emotion Emotional expression Emotional states Emotions Energy levels Facial expressions Group analysis Group behaviour Group dynamics Group processes Individual differences Industrial sociology Management Mood Mood (Psychology) Organizations Personality psychology Psychological aspects Research design Social aspects Social psychology Task performance Work groups |
| title | The Ripple Effect: Emotional Contagion and Its Influence on Group Behavior |
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