Strategic Corporate Philanthropy: Addressing Frontline Talent Needs through an Educational Giving Program

Corporate philanthropy describes the action when a corporation voluntarily donates a portion of its resources to a societal cause. Although the thought of philanthropy invokes feelings of altruism, there are many objectives for corporate giving beyond altruism. Meeting strategic corporate objectives...

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Veröffentlicht in:Journal of business ethics 2005-08, Vol.60 (2), p.147-157
Hauptverfasser: Ricks, Joe M., Williams, Jacqueline A.
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description Corporate philanthropy describes the action when a corporation voluntarily donates a portion of its resources to a societal cause. Although the thought of philanthropy invokes feelings of altruism, there are many objectives for corporate giving beyond altruism. Meeting strategic corporate objectives can be an important if not primary goal of philanthropy. The purpose of this paper is to share insights from a strategic corporate philanthropic initiative aimed at increasing the pool of frontline customer contact employees who are performance-ready, while supporting curriculum development and infrastructure improvement for selected university business programs, creating a win-win situation for the company and the universities. This paper will address three objectives. First, we will examine the evolution of strategic philanthropy from the traditional view to its current position as a strategic option. Second, we will address the recruitment of front line talent needs (customer facing jobs in sales, customer service, and marketing) based on the profit maximization model of strategic philanthropy. Finally, we will offer conclusions and issues for future research.
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source PAIS Index; EBSCOhost Business Source Complete; Jstor Complete Legacy; Education Source; SpringerLink Journals - AutoHoldings
subjects Altruism
Business education relationship
Business ethics
Business structures
Business studies
Consumer goods industries
Consumers
Corporate governance
Corporate image
Corporate objectives
Corporate profits
Curricula
Customer service
Customer services
Education
Employees
Enlightened self interest
Human resources
Inservice training
Internships
Marketing
Motor vehicle registrations
Philanthropy
Profit margins
Profit maximization
Recruitment
Sales
Self interest
Social responsibility
Society
Stockholders
Studies
Universities
title Strategic Corporate Philanthropy: Addressing Frontline Talent Needs through an Educational Giving Program
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