A critical analysis of causality in balanced scorecard
This article refers to the growing importance of the use of non-financial measures in corporate performance measurement systems and evaluates the applications presented in the approach contained in the balanced scorecard. The alignment of measures in a relation of cause and effect is indicated as an...
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Veröffentlicht in: | Revista de administração de emprêsas 2003-01, Vol.2 (1) |
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Hauptverfasser: | , |
Format: | Artikel |
Sprache: | por |
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Online-Zugang: | Volltext |
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