An exploratory study of the relation between concrete and abstract product attributes

It is argued that the abstract product attributes that consumers mention in a research setting should not be interpreted as combinations of the more concrete attributes consumers mention. Results from a laddering study show that a majority of elicited abstract product attributes are unrelated to con...

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Veröffentlicht in:Journal of economic psychology 2004-12, Vol.25 (6), p.803-820
Hauptverfasser: Snelders, Dirk, Schoormans, Jan P.L.
Format: Artikel
Sprache:eng
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