An exploratory study of the relation between concrete and abstract product attributes

It is argued that the abstract product attributes that consumers mention in a research setting should not be interpreted as combinations of the more concrete attributes consumers mention. Results from a laddering study show that a majority of elicited abstract product attributes are unrelated to con...

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Veröffentlicht in:Journal of economic psychology 2004-12, Vol.25 (6), p.803-820
Hauptverfasser: Snelders, Dirk, Schoormans, Jan P.L.
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container_title Journal of economic psychology
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creator Snelders, Dirk
Schoormans, Jan P.L.
description It is argued that the abstract product attributes that consumers mention in a research setting should not be interpreted as combinations of the more concrete attributes consumers mention. Results from a laddering study show that a majority of elicited abstract product attributes are unrelated to concrete attributes. Furthermore, these unrelated abstract attributes are about different product aspects than the related abstract attributes. These findings are discussed in the light of the problem of `actionability', and of models for new product development.
doi_str_mv 10.1016/j.joep.2003.08.004
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source RePEc; ScienceDirect Journals (5 years ago - present)
subjects Abstraction
Advertising. Marketing. Consume behavior
Applied psychology
Biological and medical sciences
Consumer attitudes
Consumer psychology
Consumer research
Consumers
Economic theory
Fundamental and applied biological sciences. Psychology
Marketing
Psychology
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Studies
title An exploratory study of the relation between concrete and abstract product attributes
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