The impact of organizational culture on the use of ICT for knowledge management
The paper aims at analyzing the influence of diverse organizational cultures on the use of ICT for strategic KM. By combining literature from different areas, namely strategic KM, ICT for KM, organizational culture and effectiveness, a theoretical model is proposed and tested in a sample of more tha...
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Veröffentlicht in: | Electronic markets 2009-11, Vol.19 (4), p.211-219 |
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creator | Lopez-Nicolas, Carolina Meroño-Cerdán, Ángel L. |
description | The paper aims at analyzing the influence of diverse organizational cultures on the use of ICT for strategic KM. By combining literature from different areas, namely strategic KM, ICT for KM, organizational culture and effectiveness, a theoretical model is proposed and tested in a sample of more than 300 firms in Spain. Results show that diverse organizational cultures (hierarchy, clan, adhocracy and market) are found to impact on the use of ICT for strategic KM (personalization and codification) differently. Specifically, corporate cultures based on hierarchies and markets do not impact on the use of ICT for KM, while clan culture favours the use of ICT for personalization strategy and adhocracy positively influences technologies for personalization and codification as well. These findings may have significant implications for researchers and managers. |
doi_str_mv | 10.1007/s12525-009-0020-4 |
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subjects | Business and Management Corporate culture Customization e-Commerce/e-business Focus Theme Information and communication technologies IT in Business Knowledge management Organizational culture Spain Studies |
title | The impact of organizational culture on the use of ICT for knowledge management |
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