Strategies for online communities

This study examines the participation of firms in online communities as a means to enhance demand for their products. We begin with theoretical arguments and then develop a simulation model to illustrate how demand evolves as a function of interpersonal communication and a firm's chosen strateg...

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Veröffentlicht in:Strategic management journal 2009-03, Vol.30 (3), p.305-322
Hauptverfasser: Miller, Kent D., Fabian, Frances, Lin, Shu-Jou
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Fabian, Frances
Lin, Shu-Jou
description This study examines the participation of firms in online communities as a means to enhance demand for their products. We begin with theoretical arguments and then develop a simulation model to illustrate how demand evolves as a function of interpersonal communication and a firm's chosen strategy. In this model, the firm's strategy involves allocating advocates who promote its product in online communities. Our model results point to some key parameters informing firms' strategies when social learning processes shape demand.
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source Jstor Complete Legacy; Wiley Online Library Journals Frontfile Complete
subjects Adoption rates
Business management
Business strategies
Communities
Community structure
Computer simulation
Conspicuous consumption
Consumer advertising
Consumer research
Demand
Internet
Marketing
Marketing research
Modeling
Observational learning
Online communities
preference formation
Product management
social learning processes
Strategic management
Studies
threshold effects
Virtual communities
Websites
title Strategies for online communities
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