Adding Value to SMEs in the Courier Industry by Adopting a Web-Based Service Delivery Model

The aim of this research is to design a framework for a Web system that is intended for linking small and medium transport companies with their customers. The unique aspects of the framework are two-fold. The framework utilizes Web services, which means that it can be applied to existing software an...

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Bibliographische Detailangaben
Veröffentlicht in:	Journal of electronic commerce in organizations 2008-10, Vol.6 (4), p.47-76
1. Verfasser:	Darbyshire, Paul
Format:	Artikel
Sprache:	eng
Schlagworte:	Business studies Computer programs Cost engineering Customers Delivery services E-commerce Ecosystems Electronic commerce Frame analysis Links Organizations Postal services Service industry Small and medium sized companies Small and medium sized enterprises Software Transport economics Value Web services Websites
Online-Zugang:	Volltext
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