Cognitions, Emotions, and Evaluations: An Elaboration Likelihood Model for Workplace Aggression

We present a model that captures processes leading to aggressive behaviors in the workplace. Starting with trigger events, the model outlines the development of aggressive behaviors via three processing routes that vary in their level of deliberate, mindful processing. The model outlines how repeate...

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Veröffentlicht in:The Academy of Management review 2008-04, Vol.33 (2), p.425-451
Hauptverfasser: Douglas, Scott C., Kiewitz, Christian, Martinko, Mark J., Harvey, Paul, Kim, Younhee, Chun, Jae UK
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Sprache:eng
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