The first Erlang century—and the next

The history of queueing theory, particularly over the first sixty years after Erlang’s 1909 paper, is summarised and assessed, with particular reference to the influence of Pollaczek and Kendall. The interactions between the world of telephone traffic and that of applied probability and operational...

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Veröffentlicht in:Queueing systems 2009-12, Vol.63 (1-4), p.3-12
1. Verfasser: Kingman, J. F. C.
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description The history of queueing theory, particularly over the first sixty years after Erlang’s 1909 paper, is summarised and assessed, with particular reference to the influence of Pollaczek and Kendall. The interactions between the world of telephone traffic and that of applied probability and operational research are a significant factor. The history is followed by speculation about the directions in which the theory might now develop, in response to new problems and new possibilities. It is suggested that classical unsolved problems like the queue M/G/ k might be revisited, and that non-renewal inputs might be handled by martingale techniques.
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subjects Business and Management
Computer Communication Networks
Control
Engineers
History
Laboratories
Mathematicians
Operations research
Operations Research/Decision Theory
Poisson distribution
Probability Theory and Stochastic Processes
Queuing theory
Random variables
Servers
Studies
Supply Chain Management
Systems Theory
Traffic flow
title The first Erlang century—and the next
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