A multilevel explanation of end-user computing satisfaction with an enterprise resource planning system within an international manufacturing organization

The present research results assume that end-user computing satisfaction (EUCS) of an enterprise resource planning system (ERP system) depends on users’ positive perception of determinants on multiple organizational levels. Hence, rather than investigating a precise theory of narrow focus, this rese...

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Veröffentlicht in:	Computers in industry 2009-12, Vol.60 (9), p.657-668
1. Verfasser:	Larsen, Tor J.
Format:	Artikel
Sprache:	eng
Schlagworte:	Applied sciences Computer aided instruction (CAI) Computer science control theory systems Computer systems and distributed systems. User interface Control theory. Systems Determinants End users End-user computing satisfaction (EUCS) Enterprise resource planning Exact sciences and technology Information systems Information systems. Data bases Manufacturers Memory organisation. Data processing Middle managers Multilevel theory Process control. Computer integrated manufacturing Project objectives Regression analysis Software Software engineering Studies Super-users User behavior User training
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