A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents

Are trust and risk important in consumers' electronic commerce purchasing decisions? What are the antecedents of trust and risk in this context? How do trust and risk affect an Internet consumer's purchasing decision? To answer these questions, we i) develop a theoretical framework describ...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:Decision Support Systems 2008, Vol.44 (2), p.544-564
Hauptverfasser: Kim, Dan J., Ferrin, Donald L., Rao, H. Raghav
Format: Artikel
Sprache:eng
Schlagworte:
Online-Zugang:Volltext
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!