A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents
Are trust and risk important in consumers' electronic commerce purchasing decisions? What are the antecedents of trust and risk in this context? How do trust and risk affect an Internet consumer's purchasing decision? To answer these questions, we i) develop a theoretical framework describ...
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Veröffentlicht in: | Decision Support Systems 2008, Vol.44 (2), p.544-564 |
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Hauptverfasser: | , , |
Format: | Artikel |
Sprache: | eng |
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