A Virtual Communication Workshop to Increase Confidence Using Telehealth Modalities
COVID-19 ended in-person communication training workshops at our institution, so we sought to provide a way for family medicine residents to hone their telephone and audio-visual skills online. We developed a 2-hour online workshop where residents practiced delivering serious news to family members...
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| Veröffentlicht in: | Wisconsin medical journal (Madison, Wis.) Wis.), 2024-05, Vol.123 (2), p.124-126 |
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| container_end_page | 126 |
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| container_issue | 2 |
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| container_title | Wisconsin medical journal (Madison, Wis.) |
| container_volume | 123 |
| creator | Deming, Jim Horecki, Patty Brustad, Rebecca Quinn-Lee, Lisa Labunas, Meg Merten, Zach Nordin, Terri |
| description | COVID-19 ended in-person communication training workshops at our institution, so we sought to provide a way for family medicine residents to hone their telephone and audio-visual skills online.
We developed a 2-hour online workshop where residents practiced delivering serious news to family members via telephone or videoconferencing call and measured participant confidence via pre-, post-, and 6-month surveys.
Participant confidence in delivering serious news via telephone and videoconferencing increased. Sustained confidence at 6-month follow-up was not confirmed.
Offering an online opportunity to practice delivering serious news by telephone or videoconferencing call appears to be a successful way to bolster confidence. Participants found using realistic scenarios and discussion of best practices most helpful. |
| format | Article |
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We developed a 2-hour online workshop where residents practiced delivering serious news to family members via telephone or videoconferencing call and measured participant confidence via pre-, post-, and 6-month surveys.
Participant confidence in delivering serious news via telephone and videoconferencing increased. Sustained confidence at 6-month follow-up was not confirmed.
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We developed a 2-hour online workshop where residents practiced delivering serious news to family members via telephone or videoconferencing call and measured participant confidence via pre-, post-, and 6-month surveys.
Participant confidence in delivering serious news via telephone and videoconferencing increased. Sustained confidence at 6-month follow-up was not confirmed.
Offering an online opportunity to practice delivering serious news by telephone or videoconferencing call appears to be a successful way to bolster confidence. Participants found using realistic scenarios and discussion of best practices most helpful.</description><subject>Adult</subject><subject>Communication</subject><subject>COVID-19</subject><subject>Family Practice - education</subject><subject>Female</subject><subject>Humans</subject><subject>Internship and Residency</subject><subject>Male</subject><subject>Pandemics</subject><subject>SARS-CoV-2</subject><subject>Telemedicine</subject><subject>Telephone</subject><subject>Videoconferencing</subject><subject>Wisconsin</subject><issn>2379-3961</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2024</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><recordid>eNo10D1PwzAUhWELCdFS-AvII0uk2DdxnLGq-KhUxEALY-TYN8Tg2CF2Bv49lVqmszw6w3tBlhyqOoNasAW5jvErz4GXUl6RBciKSV6wJXlb03c7pVk5ugnDMHurVbLB048wfcc-jDQFuvV6QhXxSHxnDXqN9BCt_6R7dNijcqmnL8EoZ5PFeEMuO-Ui3p53RQ6PD_vNc7Z7fdpu1rtsZFykzIAwupWiNrXWolIVGOi62ihlUEgElrfARdsVWDCJnBnBW6bLtitL4HWhYEXuT7_jFH5mjKkZbNTonPIY5thAXgKDSkpxpHdnOrcDmmac7KCm3-Y_BPwBH31Z0Q</recordid><startdate>202405</startdate><enddate>202405</enddate><creator>Deming, Jim</creator><creator>Horecki, Patty</creator><creator>Brustad, Rebecca</creator><creator>Quinn-Lee, Lisa</creator><creator>Labunas, Meg</creator><creator>Merten, Zach</creator><creator>Nordin, Terri</creator><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>7X8</scope><orcidid>https://orcid.org/0000-0002-6867-9270</orcidid></search><sort><creationdate>202405</creationdate><title>A Virtual Communication Workshop to Increase Confidence Using Telehealth Modalities</title><author>Deming, Jim ; Horecki, Patty ; Brustad, Rebecca ; Quinn-Lee, Lisa ; Labunas, Meg ; Merten, Zach ; Nordin, Terri</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-p126t-d36dcb869d9cc67a73d3ff9daade68e310b326bf4e418e21d62b1c5bf553294a3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2024</creationdate><topic>Adult</topic><topic>Communication</topic><topic>COVID-19</topic><topic>Family Practice - education</topic><topic>Female</topic><topic>Humans</topic><topic>Internship and Residency</topic><topic>Male</topic><topic>Pandemics</topic><topic>SARS-CoV-2</topic><topic>Telemedicine</topic><topic>Telephone</topic><topic>Videoconferencing</topic><topic>Wisconsin</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Deming, Jim</creatorcontrib><creatorcontrib>Horecki, Patty</creatorcontrib><creatorcontrib>Brustad, Rebecca</creatorcontrib><creatorcontrib>Quinn-Lee, Lisa</creatorcontrib><creatorcontrib>Labunas, Meg</creatorcontrib><creatorcontrib>Merten, Zach</creatorcontrib><creatorcontrib>Nordin, Terri</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>MEDLINE - Academic</collection><jtitle>Wisconsin medical journal (Madison, Wis.)</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Deming, Jim</au><au>Horecki, Patty</au><au>Brustad, Rebecca</au><au>Quinn-Lee, Lisa</au><au>Labunas, Meg</au><au>Merten, Zach</au><au>Nordin, Terri</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>A Virtual Communication Workshop to Increase Confidence Using Telehealth Modalities</atitle><jtitle>Wisconsin medical journal (Madison, Wis.)</jtitle><addtitle>WMJ</addtitle><date>2024-05</date><risdate>2024</risdate><volume>123</volume><issue>2</issue><spage>124</spage><epage>126</epage><pages>124-126</pages><eissn>2379-3961</eissn><abstract>COVID-19 ended in-person communication training workshops at our institution, so we sought to provide a way for family medicine residents to hone their telephone and audio-visual skills online.
We developed a 2-hour online workshop where residents practiced delivering serious news to family members via telephone or videoconferencing call and measured participant confidence via pre-, post-, and 6-month surveys.
Participant confidence in delivering serious news via telephone and videoconferencing increased. Sustained confidence at 6-month follow-up was not confirmed.
Offering an online opportunity to practice delivering serious news by telephone or videoconferencing call appears to be a successful way to bolster confidence. Participants found using realistic scenarios and discussion of best practices most helpful.</abstract><cop>United States</cop><pmid>38718241</pmid><tpages>3</tpages><orcidid>https://orcid.org/0000-0002-6867-9270</orcidid></addata></record> |
| fulltext | fulltext |
| identifier | EISSN: 2379-3961 |
| ispartof | Wisconsin medical journal (Madison, Wis.), 2024-05, Vol.123 (2), p.124-126 |
| issn | 2379-3961 |
| language | eng |
| recordid | cdi_proquest_miscellaneous_3053137886 |
| source | MEDLINE; Elektronische Zeitschriftenbibliothek - Frei zugängliche E-Journals; Alma/SFX Local Collection |
| subjects | Adult Communication COVID-19 Family Practice - education Female Humans Internship and Residency Male Pandemics SARS-CoV-2 Telemedicine Telephone Videoconferencing Wisconsin |
| title | A Virtual Communication Workshop to Increase Confidence Using Telehealth Modalities |
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