Maturity model for IT outsourcing relationships

Purpose - The purpose of this research paper is to present a maturity model for IT outsourcing relationships.Design methodology approach - Based on organizational theories and outsourcing practices, this research identified cost stage, resource stage and partnership stage as maturity stages in outso...

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Veröffentlicht in:	Industrial management + data systems 2006-01, Vol.106 (2), p.200-212
Hauptverfasser:	Gottschalk, Petter, Solli-Sæther, Hans
Format:	Artikel
Sprache:	eng
Schlagworte:	Alliances Benchmarking Benchmarks Communication technologies Competitive advantage Cooperation Cost control Customer relationship management Design engineering Economic theory Economics Evolution Growth models Industrial management Information technology Mathematical models Norms Outsourcing Partnerships Product life cycle Social exchange theory Studies
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