Chained cross-training of workers for robust performance

Training workers to perform multiple tasks can improve workforce agility for dealing with variations in workload. However, cross-training can be costly, time consuming to implement, is limited by worker learning capacity, and can lead to ambiguity about work responsibilities. Therefore, it is import...

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Veröffentlicht in:	IIE transactions 2004-10, Vol.36 (10), p.953-967
Hauptverfasser:	JORDAN, WILLIAM C., INMAN, ROBERT R., BLUMENFELD, DENNIS E.
Format:	Artikel
Sprache:	eng
Schlagworte:	Employee development Manufacturing Mathematical models Queuing Simulation Studies Training Workers Workforce planning
Online-Zugang:	Volltext
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