Total quality management in the US Air Force: a study of application and attitudes
States that the US military has adopted total quality management (TQM) initiatives to help maximize effectiveness during downsizing. Identifies, however, some potential barriers to military applications, for example, the autocratic hierarchy on which the military is based may not be conducive to TQM...
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| Veröffentlicht in: | The International journal of quality & reliability management 1997-07, Vol.14 (5), p.482-490 |
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| container_end_page | 490 |
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| container_issue | 5 |
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| container_title | The International journal of quality & reliability management |
| container_volume | 14 |
| creator | Moser, Steven B. Bailey, Timi L. |
| description | States that the US military has adopted total quality management (TQM) initiatives to help maximize effectiveness during downsizing. Identifies, however, some potential barriers to military applications, for example, the autocratic hierarchy on which the military is based may not be conducive to TQM. Focuses this investigation on the use of and attitudes towards TQM in one branch of the US military, the Air Force. Posits that results revealed that the military hierarchy is perceived as a barrier and that lower-level personnel had more positive attitudes towards TQM. Shows that, in addition, TQM training was related to understanding of TQM concepts; however, training was not significantly related to the perceived relevance of TQM to the job or the military in general. Reveals the importance of going beyond TQM training and making the necessary changes so that learning can be applied. |
| doi_str_mv | 10.1108/02656719710170701 |
| format | Article |
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| fulltext | fulltext |
| identifier | ISSN: 0265-671X |
| ispartof | The International journal of quality & reliability management, 1997-07, Vol.14 (5), p.482-490 |
| issn | 0265-671X 1758-6682 |
| language | eng |
| recordid | cdi_proquest_miscellaneous_29090428 |
| source | Emerald Journals |
| subjects | Air force Armed forces Defense Feasibility Military personnel Process controls Quality improvement Quality management R&D Research & development Statistical analysis Studies Total quality Total quality management Training USA |
| title | Total quality management in the US Air Force: a study of application and attitudes |
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