Introduction to the new usability

This paper introduces the motivation for and concept of the "new usability" and positions it against existing approaches to usability. It is argued that the contexts of emerging products and systems mean that traditional approaches to usability engineering and evaluation are likely to prov...

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Veröffentlicht in:ACM transactions on computer-human interaction 2002-06, Vol.9 (2), p.69-73
Hauptverfasser: Thomas, Peter, Macredie, Robert D.
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description This paper introduces the motivation for and concept of the "new usability" and positions it against existing approaches to usability. It is argued that the contexts of emerging products and systems mean that traditional approaches to usability engineering and evaluation are likely to prove inappropriate to the needs of "digital consumers." The paper briefly reviews the contributions to this special issue in terms of their relation to the idea of the "new usability" and their individual approaches to dealing with contemporary usability issues. This helps provide a background to the "new usability" research agenda, and the paper ends by posing what are argued to be the central challenges facing the area and those which lie at the heart of the proposed research agenda.
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subjects Applied computing
Consumer products
HCI theory, concepts and models
Human computer interaction (HCI)
Human-centered computing
Interaction design
Interaction design process and methods
Interaction design theory, concepts and paradigms
Interaction paradigms
Interactive systems and tools
Operations research
User centered design
User interface management systems
title Introduction to the new usability
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