Impact of the COVID-19 Pandemic on the Community Pharmacy Workforce

This study sought to describe the impact of the COVID-19 pandemic on community pharmacy practice and its workforce. Interviews were conducted with 18 key informants from pharmacy associations and community pharmacists representing chain and independent pharmacy organizations across the United States...

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Veröffentlicht in:Medical care research and review 2024-02, Vol.81 (1), p.39-48
Hauptverfasser: Bacci, Jennifer L., Pollack, Samantha W., Skillman, Susan M., Odegard, Peggy Soule, Danielson, Jennifer Hookstra, Frogner, Bianca K.
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container_end_page 48
container_issue 1
container_start_page 39
container_title Medical care research and review
container_volume 81
creator Bacci, Jennifer L.
Pollack, Samantha W.
Skillman, Susan M.
Odegard, Peggy Soule
Danielson, Jennifer Hookstra
Frogner, Bianca K.
description This study sought to describe the impact of the COVID-19 pandemic on community pharmacy practice and its workforce. Interviews were conducted with 18 key informants from pharmacy associations and community pharmacists representing chain and independent pharmacy organizations across the United States from January to May 2022. Interview notes were analyzed using a rapid content analysis approach. Four themes resulted: (a) patient care at community pharmacies focused on fulfilling COVID-19 response needs; (b) pharmacists’ history as immunizers and scope of practice expansions facilitated COVID-19 response efforts; (c) workforce supply shortages impeded COVID-19 response efforts and contributed to burnout; and (d) maintaining community pharmacy workforce’s readiness will be critical to future emergency preparedness and response efforts. Formalizing scope of practice expansion policies and reimbursement pathways deployed during the COVID-19 pandemic could facilitate the community pharmacy workforce’s ability to address ongoing public health needs and respond to future public health emergencies.
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subjects Burnout
Community
Community pharmacists
Community Pharmacy Services
Content analysis
COVID-19
Emergency preparedness
Emergency response
Health needs
Humans
Immunization
Interviews
Medical personnel
Pandemics
Patient-centered care
Patients
Pharmacies
Pharmacists
Pharmacy
Professional Role
Public health
Shortages
Workforce
title Impact of the COVID-19 Pandemic on the Community Pharmacy Workforce
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