Impact of the COVID-19 Pandemic on the Community Pharmacy Workforce
This study sought to describe the impact of the COVID-19 pandemic on community pharmacy practice and its workforce. Interviews were conducted with 18 key informants from pharmacy associations and community pharmacists representing chain and independent pharmacy organizations across the United States...
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Veröffentlicht in: | Medical care research and review 2024-02, Vol.81 (1), p.39-48 |
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creator | Bacci, Jennifer L. Pollack, Samantha W. Skillman, Susan M. Odegard, Peggy Soule Danielson, Jennifer Hookstra Frogner, Bianca K. |
description | This study sought to describe the impact of the COVID-19 pandemic on community pharmacy practice and its workforce. Interviews were conducted with 18 key informants from pharmacy associations and community pharmacists representing chain and independent pharmacy organizations across the United States from January to May 2022. Interview notes were analyzed using a rapid content analysis approach. Four themes resulted: (a) patient care at community pharmacies focused on fulfilling COVID-19 response needs; (b) pharmacists’ history as immunizers and scope of practice expansions facilitated COVID-19 response efforts; (c) workforce supply shortages impeded COVID-19 response efforts and contributed to burnout; and (d) maintaining community pharmacy workforce’s readiness will be critical to future emergency preparedness and response efforts. Formalizing scope of practice expansion policies and reimbursement pathways deployed during the COVID-19 pandemic could facilitate the community pharmacy workforce’s ability to address ongoing public health needs and respond to future public health emergencies. |
doi_str_mv | 10.1177/10775587231204101 |
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Interviews were conducted with 18 key informants from pharmacy associations and community pharmacists representing chain and independent pharmacy organizations across the United States from January to May 2022. Interview notes were analyzed using a rapid content analysis approach. Four themes resulted: (a) patient care at community pharmacies focused on fulfilling COVID-19 response needs; (b) pharmacists’ history as immunizers and scope of practice expansions facilitated COVID-19 response efforts; (c) workforce supply shortages impeded COVID-19 response efforts and contributed to burnout; and (d) maintaining community pharmacy workforce’s readiness will be critical to future emergency preparedness and response efforts. Formalizing scope of practice expansion policies and reimbursement pathways deployed during the COVID-19 pandemic could facilitate the community pharmacy workforce’s ability to address ongoing public health needs and respond to future public health emergencies.</description><identifier>ISSN: 1077-5587</identifier><identifier>EISSN: 1552-6801</identifier><identifier>DOI: 10.1177/10775587231204101</identifier><identifier>PMID: 37830446</identifier><language>eng</language><publisher>Los Angeles, CA: SAGE Publications</publisher><subject>Burnout ; Community ; Community pharmacists ; Community Pharmacy Services ; Content analysis ; COVID-19 ; Emergency preparedness ; Emergency response ; Health needs ; Humans ; Immunization ; Interviews ; Medical personnel ; Pandemics ; Patient-centered care ; Patients ; Pharmacies ; Pharmacists ; Pharmacy ; Professional Role ; Public health ; Shortages ; Workforce</subject><ispartof>Medical care research and review, 2024-02, Vol.81 (1), p.39-48</ispartof><rights>The Author(s) 2023</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c368t-f65c947cf5df8e85411b54e2208385734b3d5fc98d7a3f6e52d06dd52aa30d2e3</citedby><cites>FETCH-LOGICAL-c368t-f65c947cf5df8e85411b54e2208385734b3d5fc98d7a3f6e52d06dd52aa30d2e3</cites><orcidid>0000-0002-5120-1828 ; 0000-0001-8191-6771 ; 0000-0001-9944-6050</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://journals.sagepub.com/doi/pdf/10.1177/10775587231204101$$EPDF$$P50$$Gsage$$H</linktopdf><linktohtml>$$Uhttps://journals.sagepub.com/doi/10.1177/10775587231204101$$EHTML$$P50$$Gsage$$H</linktohtml><link.rule.ids>314,780,784,21819,27924,27925,30999,43621,43622</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/37830446$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Bacci, Jennifer L.</creatorcontrib><creatorcontrib>Pollack, Samantha W.</creatorcontrib><creatorcontrib>Skillman, Susan M.</creatorcontrib><creatorcontrib>Odegard, Peggy Soule</creatorcontrib><creatorcontrib>Danielson, Jennifer Hookstra</creatorcontrib><creatorcontrib>Frogner, Bianca K.</creatorcontrib><title>Impact of the COVID-19 Pandemic on the Community Pharmacy Workforce</title><title>Medical care research and review</title><addtitle>Med Care Res Rev</addtitle><description>This study sought to describe the impact of the COVID-19 pandemic on community pharmacy practice and its workforce. Interviews were conducted with 18 key informants from pharmacy associations and community pharmacists representing chain and independent pharmacy organizations across the United States from January to May 2022. Interview notes were analyzed using a rapid content analysis approach. Four themes resulted: (a) patient care at community pharmacies focused on fulfilling COVID-19 response needs; (b) pharmacists’ history as immunizers and scope of practice expansions facilitated COVID-19 response efforts; (c) workforce supply shortages impeded COVID-19 response efforts and contributed to burnout; and (d) maintaining community pharmacy workforce’s readiness will be critical to future emergency preparedness and response efforts. Formalizing scope of practice expansion policies and reimbursement pathways deployed during the COVID-19 pandemic could facilitate the community pharmacy workforce’s ability to address ongoing public health needs and respond to future public health emergencies.</description><subject>Burnout</subject><subject>Community</subject><subject>Community pharmacists</subject><subject>Community Pharmacy Services</subject><subject>Content analysis</subject><subject>COVID-19</subject><subject>Emergency preparedness</subject><subject>Emergency response</subject><subject>Health needs</subject><subject>Humans</subject><subject>Immunization</subject><subject>Interviews</subject><subject>Medical personnel</subject><subject>Pandemics</subject><subject>Patient-centered care</subject><subject>Patients</subject><subject>Pharmacies</subject><subject>Pharmacists</subject><subject>Pharmacy</subject><subject>Professional Role</subject><subject>Public health</subject><subject>Shortages</subject><subject>Workforce</subject><issn>1077-5587</issn><issn>1552-6801</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2024</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>7QJ</sourceid><recordid>eNp1kEtLw0AUhQdRbK3-ADcScOMmdd4zWUp8FQrtwscyTOdhU5tMnUkW_fempCooru6F851zLweAcwTHCAlxjaAQjEmBCcKQIogOwBAxhlMuITrs9k5Pd8AAnMS4ghBSLMkxGBAhCaSUD0E-qTZKN4l3SbO0ST57mdymKEvmqja2KnXi617wVdXWZbNN5ksVKqW3yasP784HbU_BkVPraM_2cwSe7--e8sd0OnuY5DfTVBMum9RxpjMqtGPGSSsZRWjBqMUYSiKZIHRBDHM6k0Yo4rhl2EBuDMNKEWiwJSNw1edugv9obWyKqozarteqtr6NBZZCECkYzTr08he68m2ou-8KnO1a44LyjkI9pYOPMVhXbEJZqbAtECx2DRd_Gu48F_vkdlFZ8-34qrQDxj0Q1Zv9Oft_4idjhX_Z</recordid><startdate>202402</startdate><enddate>202402</enddate><creator>Bacci, Jennifer L.</creator><creator>Pollack, Samantha W.</creator><creator>Skillman, Susan M.</creator><creator>Odegard, Peggy Soule</creator><creator>Danielson, Jennifer Hookstra</creator><creator>Frogner, Bianca K.</creator><general>SAGE Publications</general><general>SAGE PUBLICATIONS, INC</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7QJ</scope><scope>K9.</scope><scope>NAPCQ</scope><scope>7X8</scope><orcidid>https://orcid.org/0000-0002-5120-1828</orcidid><orcidid>https://orcid.org/0000-0001-8191-6771</orcidid><orcidid>https://orcid.org/0000-0001-9944-6050</orcidid></search><sort><creationdate>202402</creationdate><title>Impact of the COVID-19 Pandemic on the Community Pharmacy Workforce</title><author>Bacci, Jennifer L. ; 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subjects | Burnout Community Community pharmacists Community Pharmacy Services Content analysis COVID-19 Emergency preparedness Emergency response Health needs Humans Immunization Interviews Medical personnel Pandemics Patient-centered care Patients Pharmacies Pharmacists Pharmacy Professional Role Public health Shortages Workforce |
title | Impact of the COVID-19 Pandemic on the Community Pharmacy Workforce |
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