The engagement chasm: Time for competency-based training in employee engagement for healthcare and beyond
BACKGROUND: Employee disengagement in healthcare and business is currently at unexceptionally high levels worldwide. Disengagement negatively impacts productivity, profitability, efficiency (waste reduction), innovation, quality, customer satisfaction and experience, staff well-being, safety, mortal...
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Veröffentlicht in: | Work (Reading, Mass.) Mass.), 2024-01, Vol.77 (4), p.1075-1087 |
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Sprache: | eng |
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