Association between no-show rates and interpreter use in a pediatric otolaryngology clinic

To understand how primary language and interpreter use affect no-show rates in pediatric otolaryngology. This is a retrospective cohort study using medical records of new patients in a pediatric otolaryngology clinic from 2014 to 2019. Data was collected on patient demographics including age, primar...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:International journal of pediatric otorhinolaryngology 2023-09, Vol.172, p.111663-111663, Article 111663
Hauptverfasser: Naimi, Bita, Agarwal, Pratima, Ma, Haoxi, Levi, Jessica R.
Format: Artikel
Sprache:eng
Schlagworte:
Online-Zugang:Volltext
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
container_end_page 111663
container_issue
container_start_page 111663
container_title International journal of pediatric otorhinolaryngology
container_volume 172
creator Naimi, Bita
Agarwal, Pratima
Ma, Haoxi
Levi, Jessica R.
description To understand how primary language and interpreter use affect no-show rates in pediatric otolaryngology. This is a retrospective cohort study using medical records of new patients in a pediatric otolaryngology clinic from 2014 to 2019. Data was collected on patient demographics including age, primary language, insurance type, maternal education level, maternal primary language, interpreter use at the first visit, total number of appointments scheduled, number of missed appointments, and number of completed appointments. Inferential statistics using parametric (ANOVA) and non-parametric (Mann-Whitney U tests, Kruskal-Wallis tests, and Spearman correlation coefficient) methods were used. Primary language was associated with significant differences in no-show rates (p = 0.0474), with Spanish and English speakers having the lowest no-show rate (33%). Overall, interpreter use at the first visit was not significantly associated with subsequent appointment attendance (p = 0.3674). Patients with a documented Spanish interpreter at the first visit had the lowest average no-show rate (31% ± 19%) compared to Haitian Creole (42% ± 18%) and all other languages (32% ± 19%) (p = 0.0265). Hispanic ethnicity, maternal education level, and maternal primary language were not associated with attendance. Interpreter use at the first visit was not significantly correlated with no-show rates, but among patients that did require an interpreter at the first visit, those receiving services in Spanish had the best clinic attendance.
doi_str_mv 10.1016/j.ijporl.2023.111663
format Article
fullrecord <record><control><sourceid>proquest_cross</sourceid><recordid>TN_cdi_proquest_miscellaneous_2854435659</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><els_id>S0165587623002306</els_id><sourcerecordid>2854435659</sourcerecordid><originalsourceid>FETCH-LOGICAL-c311t-c473759f18a301aa78db0c746ea1a29f3348f9ab3d68001f0163507b32c4bb833</originalsourceid><addsrcrecordid>eNp9kE1LxDAURYMoOo7-A5Es3XRMms_ZCCJ-geBGN25Cmr5qhk5Sk44y_95I1aWbhMC5ee8ehE4oWVBC5flq4VdDTP2iJjVbUEqlZDtoRrWqK80l30WzgolKaCUP0GHOK0KoIkLsowOmBJFCyRl6ucw5Om9HHwNuYPwECDjEKr_FT5zsCBnb0GIfRkhDgnLiTYbyxhYP0JZg8g7HMfY2bcNr7OPrFrveB--O0F5n-wzHP_ccPd9cP13dVQ-Pt_dXlw-VY5SOleOqrLPsqLaMUGuVbhviFJdgqa2XHWNcd0vbsFbq0qArpZggqmG1402jGZujs-nfIcX3DeTRrH120Pc2QNxkU2vBORNSLAvKJ9SlmHOCzgzJr8vmhhLzbdWszGTVfFs1k9USO_2ZsGnW0P6FfjUW4GICoPT88JBMdh6CK4ISuNG00f8_4Qv6e4rt</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>2854435659</pqid></control><display><type>article</type><title>Association between no-show rates and interpreter use in a pediatric otolaryngology clinic</title><source>Elsevier ScienceDirect Journals Complete</source><creator>Naimi, Bita ; Agarwal, Pratima ; Ma, Haoxi ; Levi, Jessica R.</creator><creatorcontrib>Naimi, Bita ; Agarwal, Pratima ; Ma, Haoxi ; Levi, Jessica R.</creatorcontrib><description>To understand how primary language and interpreter use affect no-show rates in pediatric otolaryngology. This is a retrospective cohort study using medical records of new patients in a pediatric otolaryngology clinic from 2014 to 2019. Data was collected on patient demographics including age, primary language, insurance type, maternal education level, maternal primary language, interpreter use at the first visit, total number of appointments scheduled, number of missed appointments, and number of completed appointments. Inferential statistics using parametric (ANOVA) and non-parametric (Mann-Whitney U tests, Kruskal-Wallis tests, and Spearman correlation coefficient) methods were used. Primary language was associated with significant differences in no-show rates (p = 0.0474), with Spanish and English speakers having the lowest no-show rate (33%). Overall, interpreter use at the first visit was not significantly associated with subsequent appointment attendance (p = 0.3674). Patients with a documented Spanish interpreter at the first visit had the lowest average no-show rate (31% ± 19%) compared to Haitian Creole (42% ± 18%) and all other languages (32% ± 19%) (p = 0.0265). Hispanic ethnicity, maternal education level, and maternal primary language were not associated with attendance. Interpreter use at the first visit was not significantly correlated with no-show rates, but among patients that did require an interpreter at the first visit, those receiving services in Spanish had the best clinic attendance.</description><identifier>ISSN: 0165-5876</identifier><identifier>EISSN: 1872-8464</identifier><identifier>DOI: 10.1016/j.ijporl.2023.111663</identifier><identifier>PMID: 37506576</identifier><language>eng</language><publisher>Ireland: Elsevier B.V</publisher><subject>Attendance ; Interpreter ; Language-concordance ; Minority ; No-show ; Pediatric otolaryngology</subject><ispartof>International journal of pediatric otorhinolaryngology, 2023-09, Vol.172, p.111663-111663, Article 111663</ispartof><rights>2023 Elsevier B.V.</rights><rights>Copyright © 2023 Elsevier B.V. All rights reserved.</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><cites>FETCH-LOGICAL-c311t-c473759f18a301aa78db0c746ea1a29f3348f9ab3d68001f0163507b32c4bb833</cites><orcidid>0000-0001-7679-0908</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://dx.doi.org/10.1016/j.ijporl.2023.111663$$EHTML$$P50$$Gelsevier$$H</linktohtml><link.rule.ids>314,780,784,3550,27924,27925,45995</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/37506576$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Naimi, Bita</creatorcontrib><creatorcontrib>Agarwal, Pratima</creatorcontrib><creatorcontrib>Ma, Haoxi</creatorcontrib><creatorcontrib>Levi, Jessica R.</creatorcontrib><title>Association between no-show rates and interpreter use in a pediatric otolaryngology clinic</title><title>International journal of pediatric otorhinolaryngology</title><addtitle>Int J Pediatr Otorhinolaryngol</addtitle><description>To understand how primary language and interpreter use affect no-show rates in pediatric otolaryngology. This is a retrospective cohort study using medical records of new patients in a pediatric otolaryngology clinic from 2014 to 2019. Data was collected on patient demographics including age, primary language, insurance type, maternal education level, maternal primary language, interpreter use at the first visit, total number of appointments scheduled, number of missed appointments, and number of completed appointments. Inferential statistics using parametric (ANOVA) and non-parametric (Mann-Whitney U tests, Kruskal-Wallis tests, and Spearman correlation coefficient) methods were used. Primary language was associated with significant differences in no-show rates (p = 0.0474), with Spanish and English speakers having the lowest no-show rate (33%). Overall, interpreter use at the first visit was not significantly associated with subsequent appointment attendance (p = 0.3674). Patients with a documented Spanish interpreter at the first visit had the lowest average no-show rate (31% ± 19%) compared to Haitian Creole (42% ± 18%) and all other languages (32% ± 19%) (p = 0.0265). Hispanic ethnicity, maternal education level, and maternal primary language were not associated with attendance. Interpreter use at the first visit was not significantly correlated with no-show rates, but among patients that did require an interpreter at the first visit, those receiving services in Spanish had the best clinic attendance.</description><subject>Attendance</subject><subject>Interpreter</subject><subject>Language-concordance</subject><subject>Minority</subject><subject>No-show</subject><subject>Pediatric otolaryngology</subject><issn>0165-5876</issn><issn>1872-8464</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2023</creationdate><recordtype>article</recordtype><recordid>eNp9kE1LxDAURYMoOo7-A5Es3XRMms_ZCCJ-geBGN25Cmr5qhk5Sk44y_95I1aWbhMC5ee8ehE4oWVBC5flq4VdDTP2iJjVbUEqlZDtoRrWqK80l30WzgolKaCUP0GHOK0KoIkLsowOmBJFCyRl6ucw5Om9HHwNuYPwECDjEKr_FT5zsCBnb0GIfRkhDgnLiTYbyxhYP0JZg8g7HMfY2bcNr7OPrFrveB--O0F5n-wzHP_ccPd9cP13dVQ-Pt_dXlw-VY5SOleOqrLPsqLaMUGuVbhviFJdgqa2XHWNcd0vbsFbq0qArpZggqmG1402jGZujs-nfIcX3DeTRrH120Pc2QNxkU2vBORNSLAvKJ9SlmHOCzgzJr8vmhhLzbdWszGTVfFs1k9USO_2ZsGnW0P6FfjUW4GICoPT88JBMdh6CK4ISuNG00f8_4Qv6e4rt</recordid><startdate>20230901</startdate><enddate>20230901</enddate><creator>Naimi, Bita</creator><creator>Agarwal, Pratima</creator><creator>Ma, Haoxi</creator><creator>Levi, Jessica R.</creator><general>Elsevier B.V</general><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7X8</scope><orcidid>https://orcid.org/0000-0001-7679-0908</orcidid></search><sort><creationdate>20230901</creationdate><title>Association between no-show rates and interpreter use in a pediatric otolaryngology clinic</title><author>Naimi, Bita ; Agarwal, Pratima ; Ma, Haoxi ; Levi, Jessica R.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c311t-c473759f18a301aa78db0c746ea1a29f3348f9ab3d68001f0163507b32c4bb833</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2023</creationdate><topic>Attendance</topic><topic>Interpreter</topic><topic>Language-concordance</topic><topic>Minority</topic><topic>No-show</topic><topic>Pediatric otolaryngology</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Naimi, Bita</creatorcontrib><creatorcontrib>Agarwal, Pratima</creatorcontrib><creatorcontrib>Ma, Haoxi</creatorcontrib><creatorcontrib>Levi, Jessica R.</creatorcontrib><collection>PubMed</collection><collection>CrossRef</collection><collection>MEDLINE - Academic</collection><jtitle>International journal of pediatric otorhinolaryngology</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Naimi, Bita</au><au>Agarwal, Pratima</au><au>Ma, Haoxi</au><au>Levi, Jessica R.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Association between no-show rates and interpreter use in a pediatric otolaryngology clinic</atitle><jtitle>International journal of pediatric otorhinolaryngology</jtitle><addtitle>Int J Pediatr Otorhinolaryngol</addtitle><date>2023-09-01</date><risdate>2023</risdate><volume>172</volume><spage>111663</spage><epage>111663</epage><pages>111663-111663</pages><artnum>111663</artnum><issn>0165-5876</issn><eissn>1872-8464</eissn><abstract>To understand how primary language and interpreter use affect no-show rates in pediatric otolaryngology. This is a retrospective cohort study using medical records of new patients in a pediatric otolaryngology clinic from 2014 to 2019. Data was collected on patient demographics including age, primary language, insurance type, maternal education level, maternal primary language, interpreter use at the first visit, total number of appointments scheduled, number of missed appointments, and number of completed appointments. Inferential statistics using parametric (ANOVA) and non-parametric (Mann-Whitney U tests, Kruskal-Wallis tests, and Spearman correlation coefficient) methods were used. Primary language was associated with significant differences in no-show rates (p = 0.0474), with Spanish and English speakers having the lowest no-show rate (33%). Overall, interpreter use at the first visit was not significantly associated with subsequent appointment attendance (p = 0.3674). Patients with a documented Spanish interpreter at the first visit had the lowest average no-show rate (31% ± 19%) compared to Haitian Creole (42% ± 18%) and all other languages (32% ± 19%) (p = 0.0265). Hispanic ethnicity, maternal education level, and maternal primary language were not associated with attendance. Interpreter use at the first visit was not significantly correlated with no-show rates, but among patients that did require an interpreter at the first visit, those receiving services in Spanish had the best clinic attendance.</abstract><cop>Ireland</cop><pub>Elsevier B.V</pub><pmid>37506576</pmid><doi>10.1016/j.ijporl.2023.111663</doi><tpages>1</tpages><orcidid>https://orcid.org/0000-0001-7679-0908</orcidid></addata></record>
fulltext fulltext
identifier ISSN: 0165-5876
ispartof International journal of pediatric otorhinolaryngology, 2023-09, Vol.172, p.111663-111663, Article 111663
issn 0165-5876
1872-8464
language eng
recordid cdi_proquest_miscellaneous_2854435659
source Elsevier ScienceDirect Journals Complete
subjects Attendance
Interpreter
Language-concordance
Minority
No-show
Pediatric otolaryngology
title Association between no-show rates and interpreter use in a pediatric otolaryngology clinic
url https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2024-12-25T20%3A04%3A22IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_cross&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Association%20between%20no-show%20rates%20and%20interpreter%20use%20in%20a%20pediatric%20otolaryngology%20clinic&rft.jtitle=International%20journal%20of%20pediatric%20otorhinolaryngology&rft.au=Naimi,%20Bita&rft.date=2023-09-01&rft.volume=172&rft.spage=111663&rft.epage=111663&rft.pages=111663-111663&rft.artnum=111663&rft.issn=0165-5876&rft.eissn=1872-8464&rft_id=info:doi/10.1016/j.ijporl.2023.111663&rft_dat=%3Cproquest_cross%3E2854435659%3C/proquest_cross%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=2854435659&rft_id=info:pmid/37506576&rft_els_id=S0165587623002306&rfr_iscdi=true