Lost in menuspace: user interactions with complex medical devices

The advent of fast-acting drugs has made the infusion pump the most pervasive electronic medical device in the acute care (hospital) environment. Despite the importance of its correct operation, incident reports in the US Food and Drug Administration (FDA) database implicate interface programming as...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:IEEE transactions on systems, man and cybernetics. Part A, Systems and humans man and cybernetics. Part A, Systems and humans, 2004-11, Vol.34 (6), p.736-742
Hauptverfasser: Nunnally, M., Nemeth, C.P., Brunetti, V., Cook, R.I.
Format: Artikel
Sprache:eng
Schlagworte:
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
container_end_page 742
container_issue 6
container_start_page 736
container_title IEEE transactions on systems, man and cybernetics. Part A, Systems and humans
container_volume 34
creator Nunnally, M.
Nemeth, C.P.
Brunetti, V.
Cook, R.I.
description The advent of fast-acting drugs has made the infusion pump the most pervasive electronic medical device in the acute care (hospital) environment. Despite the importance of its correct operation, incident reports in the US Food and Drug Administration (FDA) database implicate interface programming as a significant aspect of adverse outcomes. This article describes a study of infusion pump-programming performance by experienced healthcare professionals in a major urban teaching hospital. Early findings indicate that practitioner experience with device programming does not increase proficiency. This suggests that a complex menu structure ("menuspace") makes programming difficult and inefficient in ways that impede practitioner development of mental models that are sufficient for reliable device operation. This causes operators to become disoriented in the interface structure, or "lost in menuspace." We relate these findings to the current study of the USFDA adverse events reports and indicate directions for further research.
doi_str_mv 10.1109/TSMCA.2004.836780
format Article
fullrecord <record><control><sourceid>proquest_RIE</sourceid><recordid>TN_cdi_proquest_miscellaneous_28368547</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><ieee_id>1344122</ieee_id><sourcerecordid>28368547</sourcerecordid><originalsourceid>FETCH-LOGICAL-c352t-dd3d97c51dc046af49c068cef46bde86aaaffcc5bb1c4f42246a2363169a6f2f3</originalsourceid><addsrcrecordid>eNqN0EtLxDAQB_AgCq6rH0C8FA_euuYxTVNvy-ILVjy4nkM2nWCXPtak9fHtzVpB8ORphuE3A_Mn5JTRGWO0uFw9PSzmM04pzJSQuaJ7ZMKyTKUcuNyPPVUiBeD5ITkKYUMpAyhgQubLLvRJ1SYNtkPYGotXyRDQx1GP3ti-6tqQvFf9S2K7ZlvjR5RlZU2dlPhWWQzH5MCZOuDJT52S55vr1eIuXT7e3i_my9SKjPdpWYqyyG3GSktBGgeFpVJZdCDXJSppjHHO2my9ZhYccB4RF1IwWRjpuBNTcjHe3frudcDQ66YKFuvatNgNQXNVcJrn8h9QSJVBHuH5H7jpBt_GJ7RSQLMcFI2Ijcj6LgSPTm991Rj_qRnVu-j1d_R6F70eo487Z-NOhYi_XgAwzsUXhIN_6w</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>884057480</pqid></control><display><type>article</type><title>Lost in menuspace: user interactions with complex medical devices</title><source>IEEE Electronic Library (IEL)</source><creator>Nunnally, M. ; Nemeth, C.P. ; Brunetti, V. ; Cook, R.I.</creator><creatorcontrib>Nunnally, M. ; Nemeth, C.P. ; Brunetti, V. ; Cook, R.I.</creatorcontrib><description>The advent of fast-acting drugs has made the infusion pump the most pervasive electronic medical device in the acute care (hospital) environment. Despite the importance of its correct operation, incident reports in the US Food and Drug Administration (FDA) database implicate interface programming as a significant aspect of adverse outcomes. This article describes a study of infusion pump-programming performance by experienced healthcare professionals in a major urban teaching hospital. Early findings indicate that practitioner experience with device programming does not increase proficiency. This suggests that a complex menu structure ("menuspace") makes programming difficult and inefficient in ways that impede practitioner development of mental models that are sufficient for reliable device operation. This causes operators to become disoriented in the interface structure, or "lost in menuspace." We relate these findings to the current study of the USFDA adverse events reports and indicate directions for further research.</description><identifier>ISSN: 1083-4427</identifier><identifier>ISSN: 2168-2216</identifier><identifier>EISSN: 1558-2426</identifier><identifier>EISSN: 2168-2232</identifier><identifier>DOI: 10.1109/TSMCA.2004.836780</identifier><identifier>CODEN: ITSHFX</identifier><language>eng</language><publisher>New York: IEEE</publisher><subject>Drugs ; Fluid flow ; Fluid flow control ; Hospitals ; Medical services ; Microprocessors ; Programming profession ; Pumps ; Resistors ; Safety devices</subject><ispartof>IEEE transactions on systems, man and cybernetics. Part A, Systems and humans, 2004-11, Vol.34 (6), p.736-742</ispartof><rights>Copyright The Institute of Electrical and Electronics Engineers, Inc. (IEEE) 2004</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c352t-dd3d97c51dc046af49c068cef46bde86aaaffcc5bb1c4f42246a2363169a6f2f3</citedby><cites>FETCH-LOGICAL-c352t-dd3d97c51dc046af49c068cef46bde86aaaffcc5bb1c4f42246a2363169a6f2f3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://ieeexplore.ieee.org/document/1344122$$EHTML$$P50$$Gieee$$H</linktohtml><link.rule.ids>314,776,780,792,27901,27902,54733</link.rule.ids><linktorsrc>$$Uhttps://ieeexplore.ieee.org/document/1344122$$EView_record_in_IEEE$$FView_record_in_$$GIEEE</linktorsrc></links><search><creatorcontrib>Nunnally, M.</creatorcontrib><creatorcontrib>Nemeth, C.P.</creatorcontrib><creatorcontrib>Brunetti, V.</creatorcontrib><creatorcontrib>Cook, R.I.</creatorcontrib><title>Lost in menuspace: user interactions with complex medical devices</title><title>IEEE transactions on systems, man and cybernetics. Part A, Systems and humans</title><addtitle>TSMCA</addtitle><description>The advent of fast-acting drugs has made the infusion pump the most pervasive electronic medical device in the acute care (hospital) environment. Despite the importance of its correct operation, incident reports in the US Food and Drug Administration (FDA) database implicate interface programming as a significant aspect of adverse outcomes. This article describes a study of infusion pump-programming performance by experienced healthcare professionals in a major urban teaching hospital. Early findings indicate that practitioner experience with device programming does not increase proficiency. This suggests that a complex menu structure ("menuspace") makes programming difficult and inefficient in ways that impede practitioner development of mental models that are sufficient for reliable device operation. This causes operators to become disoriented in the interface structure, or "lost in menuspace." We relate these findings to the current study of the USFDA adverse events reports and indicate directions for further research.</description><subject>Drugs</subject><subject>Fluid flow</subject><subject>Fluid flow control</subject><subject>Hospitals</subject><subject>Medical services</subject><subject>Microprocessors</subject><subject>Programming profession</subject><subject>Pumps</subject><subject>Resistors</subject><subject>Safety devices</subject><issn>1083-4427</issn><issn>2168-2216</issn><issn>1558-2426</issn><issn>2168-2232</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2004</creationdate><recordtype>article</recordtype><sourceid>RIE</sourceid><recordid>eNqN0EtLxDAQB_AgCq6rH0C8FA_euuYxTVNvy-ILVjy4nkM2nWCXPtak9fHtzVpB8ORphuE3A_Mn5JTRGWO0uFw9PSzmM04pzJSQuaJ7ZMKyTKUcuNyPPVUiBeD5ITkKYUMpAyhgQubLLvRJ1SYNtkPYGotXyRDQx1GP3ti-6tqQvFf9S2K7ZlvjR5RlZU2dlPhWWQzH5MCZOuDJT52S55vr1eIuXT7e3i_my9SKjPdpWYqyyG3GSktBGgeFpVJZdCDXJSppjHHO2my9ZhYccB4RF1IwWRjpuBNTcjHe3frudcDQ66YKFuvatNgNQXNVcJrn8h9QSJVBHuH5H7jpBt_GJ7RSQLMcFI2Ijcj6LgSPTm991Rj_qRnVu-j1d_R6F70eo487Z-NOhYi_XgAwzsUXhIN_6w</recordid><startdate>200411</startdate><enddate>200411</enddate><creator>Nunnally, M.</creator><creator>Nemeth, C.P.</creator><creator>Brunetti, V.</creator><creator>Cook, R.I.</creator><general>IEEE</general><general>The Institute of Electrical and Electronics Engineers, Inc. (IEEE)</general><scope>RIA</scope><scope>RIE</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7SC</scope><scope>7SP</scope><scope>7TB</scope><scope>8FD</scope><scope>FR3</scope><scope>H8D</scope><scope>JQ2</scope><scope>L7M</scope><scope>L~C</scope><scope>L~D</scope></search><sort><creationdate>200411</creationdate><title>Lost in menuspace: user interactions with complex medical devices</title><author>Nunnally, M. ; Nemeth, C.P. ; Brunetti, V. ; Cook, R.I.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c352t-dd3d97c51dc046af49c068cef46bde86aaaffcc5bb1c4f42246a2363169a6f2f3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2004</creationdate><topic>Drugs</topic><topic>Fluid flow</topic><topic>Fluid flow control</topic><topic>Hospitals</topic><topic>Medical services</topic><topic>Microprocessors</topic><topic>Programming profession</topic><topic>Pumps</topic><topic>Resistors</topic><topic>Safety devices</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Nunnally, M.</creatorcontrib><creatorcontrib>Nemeth, C.P.</creatorcontrib><creatorcontrib>Brunetti, V.</creatorcontrib><creatorcontrib>Cook, R.I.</creatorcontrib><collection>IEEE All-Society Periodicals Package (ASPP) 1998-Present</collection><collection>IEEE Electronic Library (IEL)</collection><collection>CrossRef</collection><collection>Computer and Information Systems Abstracts</collection><collection>Electronics &amp; Communications Abstracts</collection><collection>Mechanical &amp; Transportation Engineering Abstracts</collection><collection>Technology Research Database</collection><collection>Engineering Research Database</collection><collection>Aerospace Database</collection><collection>ProQuest Computer Science Collection</collection><collection>Advanced Technologies Database with Aerospace</collection><collection>Computer and Information Systems Abstracts – Academic</collection><collection>Computer and Information Systems Abstracts Professional</collection><jtitle>IEEE transactions on systems, man and cybernetics. Part A, Systems and humans</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Nunnally, M.</au><au>Nemeth, C.P.</au><au>Brunetti, V.</au><au>Cook, R.I.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Lost in menuspace: user interactions with complex medical devices</atitle><jtitle>IEEE transactions on systems, man and cybernetics. Part A, Systems and humans</jtitle><stitle>TSMCA</stitle><date>2004-11</date><risdate>2004</risdate><volume>34</volume><issue>6</issue><spage>736</spage><epage>742</epage><pages>736-742</pages><issn>1083-4427</issn><issn>2168-2216</issn><eissn>1558-2426</eissn><eissn>2168-2232</eissn><coden>ITSHFX</coden><abstract>The advent of fast-acting drugs has made the infusion pump the most pervasive electronic medical device in the acute care (hospital) environment. Despite the importance of its correct operation, incident reports in the US Food and Drug Administration (FDA) database implicate interface programming as a significant aspect of adverse outcomes. This article describes a study of infusion pump-programming performance by experienced healthcare professionals in a major urban teaching hospital. Early findings indicate that practitioner experience with device programming does not increase proficiency. This suggests that a complex menu structure ("menuspace") makes programming difficult and inefficient in ways that impede practitioner development of mental models that are sufficient for reliable device operation. This causes operators to become disoriented in the interface structure, or "lost in menuspace." We relate these findings to the current study of the USFDA adverse events reports and indicate directions for further research.</abstract><cop>New York</cop><pub>IEEE</pub><doi>10.1109/TSMCA.2004.836780</doi><tpages>7</tpages></addata></record>
fulltext fulltext_linktorsrc
identifier ISSN: 1083-4427
ispartof IEEE transactions on systems, man and cybernetics. Part A, Systems and humans, 2004-11, Vol.34 (6), p.736-742
issn 1083-4427
2168-2216
1558-2426
2168-2232
language eng
recordid cdi_proquest_miscellaneous_28368547
source IEEE Electronic Library (IEL)
subjects Drugs
Fluid flow
Fluid flow control
Hospitals
Medical services
Microprocessors
Programming profession
Pumps
Resistors
Safety devices
title Lost in menuspace: user interactions with complex medical devices
url https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-02-10T08%3A03%3A40IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_RIE&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Lost%20in%20menuspace:%20user%20interactions%20with%20complex%20medical%20devices&rft.jtitle=IEEE%20transactions%20on%20systems,%20man%20and%20cybernetics.%20Part%20A,%20Systems%20and%20humans&rft.au=Nunnally,%20M.&rft.date=2004-11&rft.volume=34&rft.issue=6&rft.spage=736&rft.epage=742&rft.pages=736-742&rft.issn=1083-4427&rft.eissn=1558-2426&rft.coden=ITSHFX&rft_id=info:doi/10.1109/TSMCA.2004.836780&rft_dat=%3Cproquest_RIE%3E28368547%3C/proquest_RIE%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=884057480&rft_id=info:pmid/&rft_ieee_id=1344122&rfr_iscdi=true