A semiautomated risk assessment method for consumer products

In this study, we develop a model that assesses product risk using online reviews from Amazon.com. We first identify unique words and phrases capable of identifying hazards. Second, we estimate risk severity using hazard type weights and risk likelihood using total reviews as a proxy for sales volum...

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Veröffentlicht in:	Risk analysis 2024-03, Vol.44 (3), p.705-723
Hauptverfasser:	Zaman, Nohel, Goldberg, David M., Gruss, Richard J., Abrahams, Alan S.
Format:	Artikel
Sprache:	eng
Schlagworte:	Commerce Computer Simulation Computerization Consumer goods Consumer products Evaluation Hazard identification Judgment Mitigation Probability Product safety Risk Assessment Risk levels Sales Scoring models Severity text mining
Online-Zugang:	Volltext
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