Exploration of the effects of an innovative mentalization-based training on patient-centered communication skills of pharmacy staff: A video-observation study

To explore whether a mentalization-based communication training for pharmacy staff impacts their ability to elicit and recognize patients’ implicit and explicit medication related needs and concerns. A single-arm intervention pilot study was conducted, in which pre-post video-recordings of pharmacy...

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Veröffentlicht in:	Patient education and counseling 2023-09, Vol.114, p.107803-107803, Article 107803
Hauptverfasser:	Schackmann, Laura, Copinga, Minke, Vervloet, Marcia, Crutzen, Stijn, van Loon, Ellen, Sterkenburg, Paula S., Taxis, Katja, van Dijk, Liset
Format:	Artikel
Sprache:	eng
Schlagworte:	Communication Community pharmacy Community Pharmacy Services Humans Mentalization Mentalizing Patient-Centered Care Patient-centered communication Perceptual barriers Pharmacists Pharmacy Pharmacy practice Pilot Projects Skill-based communication training
Online-Zugang:	Volltext
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