Hospitality workers’ COVID-19 risk perception and depression: A contingent model based on transactional theory of stress model

The hospitality industry worldwide is suffering under the COVID-19 pandemic. Drawing on the transactional theory of stress and coping, this study aims to investigate when hospitality workers’ COVID-19 risk perception affects their likelihood of having depressive symptoms. Using data from 211 hospita...

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Veröffentlicht in:International journal of hospitality management 2021-05, Vol.95, p.102935-102935, Article 102935
Hauptverfasser: Yan, Jiaqi, Kim, Sunghoon, Zhang, Stephen X., Foo, Maw-Der, Alvarez-Risco, Aldo, Del-Aguila-Arcentales, Shyla, Yáñez, Jaime A.
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container_title International journal of hospitality management
container_volume 95
creator Yan, Jiaqi
Kim, Sunghoon
Zhang, Stephen X.
Foo, Maw-Der
Alvarez-Risco, Aldo
Del-Aguila-Arcentales, Shyla
Yáñez, Jaime A.
description The hospitality industry worldwide is suffering under the COVID-19 pandemic. Drawing on the transactional theory of stress and coping, this study aims to investigate when hospitality workers’ COVID-19 risk perception affects their likelihood of having depressive symptoms. Using data from 211 hospitality workers in 76 hotels in Peru, we examined the effects of perceived COVID-19 risk on the likelihood of experiencing depressive symptoms. We posited that this relationship is moderated by the workers’ environment at work (job satisfaction) and at home (the number of children). The results indicate that job satisfaction weakens the link between hospitality workers’ COVID-19 risk perception and their likelihood of depressive symptoms while the number of children exacerbates this link. We discuss the implications of our findings for research on COVID-19 risk perception and offer practical implications for hospitality workers under COVID-19 crisis. •This study develops a COVID-19 perception scale.•Job satisfaction weakens the relationship between COVID-19 risk perception and likelihood of experiencing depressive symptoms.•Number of children strengthens the relationship between COVID-19 risk perception and likelihood of experiencing depressive symptoms.
doi_str_mv 10.1016/j.ijhm.2021.102935
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source Elsevier ScienceDirect Journals
subjects COVID risk perception scale
COVID-19
Depression
Family obligation
Hospitality workers
Hotel staff
Job satisfaction
Peru
Risk perception
Tourism
title Hospitality workers’ COVID-19 risk perception and depression: A contingent model based on transactional theory of stress model
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