Impact of patient and provider nudges on addressing herpes zoster vaccine series completion

To determine the combined impact of provider-facing and text message-based, patient nudges on herpes zoster vaccine series completion. Following a period during which Kroger Health implemented provider facing nudges, select US patients that initiated herpes zoster vaccination were randomized to rece...

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Veröffentlicht in:Vaccine 2023-01, Vol.41 (3), p.778-786
Hauptverfasser: Gatwood, Justin, Brookhart, Andrea, Kinney, Olivia, Hagemann, Tracy, Chiu, Chi-Yang, Ramachandran, Sujith, Gravlee, Emily, Hohmeier, Kenneth
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container_end_page 786
container_issue 3
container_start_page 778
container_title Vaccine
container_volume 41
creator Gatwood, Justin
Brookhart, Andrea
Kinney, Olivia
Hagemann, Tracy
Chiu, Chi-Yang
Ramachandran, Sujith
Gravlee, Emily
Hohmeier, Kenneth
description To determine the combined impact of provider-facing and text message-based, patient nudges on herpes zoster vaccine series completion. Following a period during which Kroger Health implemented provider facing nudges, select US patients that initiated herpes zoster vaccination were randomized to receive timed text messages when the second dose was due and available as part of a quality improvement exercise. Main comparisons were between patients intervened by provider nudge only and those intervened by both provider and patient nudges. Data were assessed by GEE-basedlogistic and linear regression, controlling for available patient- and store-level characteristics, and geospatial analyses. During the baseline period, 100,627 adults received at least one HZ vaccine dose and 83.9% completed the series within 6 months over 88.6 days (SD: 26.53) on average. In the intervention period, 120,339 adults were vaccinated at least once and series completion was 88.3% (both provider nudges and text messaging) and 85.3% (not texted) during this observation window (both p 
doi_str_mv 10.1016/j.vaccine.2022.12.016
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Following a period during which Kroger Health implemented provider facing nudges, select US patients that initiated herpes zoster vaccination were randomized to receive timed text messages when the second dose was due and available as part of a quality improvement exercise. Main comparisons were between patients intervened by provider nudge only and those intervened by both provider and patient nudges. Data were assessed by GEE-basedlogistic and linear regression, controlling for available patient- and store-level characteristics, and geospatial analyses. During the baseline period, 100,627 adults received at least one HZ vaccine dose and 83.9% completed the series within 6 months over 88.6 days (SD: 26.53) on average. In the intervention period, 120,339 adults were vaccinated at least once and series completion was 88.3% (both provider nudges and text messaging) and 85.3% (not texted) during this observation window (both p &lt; 0.0001). Time between doses was shorter for those who received text messages compared to both the baseline period and those in the intervention period that were not texted (both p &lt; 0.001). Controlling for multiple characteristics, the odds of completion improved in the intervention period compared to baseline (OR: 1.07; 95% CI: 1.033–1.111), but a noticeably higher completion odds was observed amongst patients who received a text message in the intervention period (OR: 1.35; 95% CI: 1.286–1.414). Adjusting for patient and pharmacy factors, those who were texted received their second herpes zoster vaccine dose 8.6 days sooner (95% CI: −9.08 - −8.17, p &lt; 0.0001) compared to those intervened by the provider nudge only. The combined use of clinical and patient-focused nudges is a simple mechanism by which pharmacies and other health care access points can address the multi-dose vaccine needs of diverse patient populations.</description><identifier>ISSN: 0264-410X</identifier><identifier>EISSN: 1873-2518</identifier><identifier>DOI: 10.1016/j.vaccine.2022.12.016</identifier><identifier>PMID: 36526504</identifier><language>eng</language><publisher>Netherlands: Elsevier Ltd</publisher><subject>Activities of daily living ; Adult ; Adult vaccination ; Adults ; Cellular telephones ; Clinical decision making ; Clinical decision support ; Combined vaccines ; Community pharmacy ; Community Pharmacy Services ; Drug stores ; Health care access ; Health Services Accessibility ; Herpes zoster ; Herpes Zoster - prevention &amp; control ; Herpes Zoster Vaccine ; Humans ; Immunization ; Influenza ; Messages ; mHealth ; Older people ; Patients ; Pharmacies ; Quality control ; Quality of life ; Short message service ; Telemedicine ; Vaccination ; Vaccines</subject><ispartof>Vaccine, 2023-01, Vol.41 (3), p.778-786</ispartof><rights>2022 The Authors</rights><rights>Copyright © 2022 Elsevier Ltd. 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Following a period during which Kroger Health implemented provider facing nudges, select US patients that initiated herpes zoster vaccination were randomized to receive timed text messages when the second dose was due and available as part of a quality improvement exercise. Main comparisons were between patients intervened by provider nudge only and those intervened by both provider and patient nudges. Data were assessed by GEE-basedlogistic and linear regression, controlling for available patient- and store-level characteristics, and geospatial analyses. During the baseline period, 100,627 adults received at least one HZ vaccine dose and 83.9% completed the series within 6 months over 88.6 days (SD: 26.53) on average. In the intervention period, 120,339 adults were vaccinated at least once and series completion was 88.3% (both provider nudges and text messaging) and 85.3% (not texted) during this observation window (both p &lt; 0.0001). Time between doses was shorter for those who received text messages compared to both the baseline period and those in the intervention period that were not texted (both p &lt; 0.001). Controlling for multiple characteristics, the odds of completion improved in the intervention period compared to baseline (OR: 1.07; 95% CI: 1.033–1.111), but a noticeably higher completion odds was observed amongst patients who received a text message in the intervention period (OR: 1.35; 95% CI: 1.286–1.414). Adjusting for patient and pharmacy factors, those who were texted received their second herpes zoster vaccine dose 8.6 days sooner (95% CI: −9.08 - −8.17, p &lt; 0.0001) compared to those intervened by the provider nudge only. 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Following a period during which Kroger Health implemented provider facing nudges, select US patients that initiated herpes zoster vaccination were randomized to receive timed text messages when the second dose was due and available as part of a quality improvement exercise. Main comparisons were between patients intervened by provider nudge only and those intervened by both provider and patient nudges. Data were assessed by GEE-basedlogistic and linear regression, controlling for available patient- and store-level characteristics, and geospatial analyses. During the baseline period, 100,627 adults received at least one HZ vaccine dose and 83.9% completed the series within 6 months over 88.6 days (SD: 26.53) on average. In the intervention period, 120,339 adults were vaccinated at least once and series completion was 88.3% (both provider nudges and text messaging) and 85.3% (not texted) during this observation window (both p &lt; 0.0001). Time between doses was shorter for those who received text messages compared to both the baseline period and those in the intervention period that were not texted (both p &lt; 0.001). Controlling for multiple characteristics, the odds of completion improved in the intervention period compared to baseline (OR: 1.07; 95% CI: 1.033–1.111), but a noticeably higher completion odds was observed amongst patients who received a text message in the intervention period (OR: 1.35; 95% CI: 1.286–1.414). Adjusting for patient and pharmacy factors, those who were texted received their second herpes zoster vaccine dose 8.6 days sooner (95% CI: −9.08 - −8.17, p &lt; 0.0001) compared to those intervened by the provider nudge only. The combined use of clinical and patient-focused nudges is a simple mechanism by which pharmacies and other health care access points can address the multi-dose vaccine needs of diverse patient populations.</abstract><cop>Netherlands</cop><pub>Elsevier Ltd</pub><pmid>36526504</pmid><doi>10.1016/j.vaccine.2022.12.016</doi><tpages>9</tpages><oa>free_for_read</oa></addata></record>
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subjects Activities of daily living
Adult
Adult vaccination
Adults
Cellular telephones
Clinical decision making
Clinical decision support
Combined vaccines
Community pharmacy
Community Pharmacy Services
Drug stores
Health care access
Health Services Accessibility
Herpes zoster
Herpes Zoster - prevention & control
Herpes Zoster Vaccine
Humans
Immunization
Influenza
Messages
mHealth
Older people
Patients
Pharmacies
Quality control
Quality of life
Short message service
Telemedicine
Vaccination
Vaccines
title Impact of patient and provider nudges on addressing herpes zoster vaccine series completion
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