Analysis of Client-Satisfaction Factors in Construction Industry

What factors do clients perceive as being most important when dealing with contractor organizations? How does the perception of clients in various industries differ from each other? To answer these questions, and develop a client-satisfaction model, a survey of 101 client companies was conducted. Da...

Ausführliche Beschreibung

Bibliographische Detailangaben

Veröffentlicht in:	Journal of management in engineering 1995-03, Vol.11 (2), p.36-44
Hauptverfasser:	Ahmed, Syed M, Kangari, Roozbeh
Format:	Artikel
Sprache:	eng
Schlagworte:	TECHNICAL PAPERS
Online-Zugang:	Volltext
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!