Process improvement satisfies employees
When those of us working for Boeing's Space Transportation Systems organization succeeded in transforming the ad hoc, chaotic development environment into a smooth-running, process-driven environment, a major culture change occurred. Originally, in making this transition, we expected increased...
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Veröffentlicht in: | IEEE software 1999-09, Vol.16 (5), p.83-85 |
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description | When those of us working for Boeing's Space Transportation Systems organization succeeded in transforming the ad hoc, chaotic development environment into a smooth-running, process-driven environment, a major culture change occurred. Originally, in making this transition, we expected increased quality, reduced cycle time, and improved productivity. However, we achieved an important extra benefit-a significant increase in employee satisfaction. The author looks at this transformation. |
doi_str_mv | 10.1109/52.795105 |
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subjects | Advertising Aircraft Awards & honors Capability maturity model Chaos Computer programs Computer science Coordinate measuring machines Culture Cycle time Delay effects Employees Engineering Initiatives Job satisfaction Logic Process planning Productivity Schedules Scheduling Sociotechnical systems Software Software engineering Software quality Space transportation system Transformations Transportation Work environment |
title | Process improvement satisfies employees |
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