Brittleness in the design of cooperative problem-solving systems: the effects on user performance

One of the critical problems in the design and use of advanced decision-support systems is their potential "brittleness". This brittleness can arise because of the inability of the designer to anticipate and design for all of the scenarios that could arise during the use of the system. The...

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Veröffentlicht in:IEEE transactions on systems, man and cybernetics. Part A, Systems and humans man and cybernetics. Part A, Systems and humans, 1997-05, Vol.27 (3), p.360-371
Hauptverfasser: Smith, P.J., McCoy, C.E., Layton, C.
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Sprache:eng
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