A survey on workplace violence among pre-hospital care personnel in Malaysia
Data on violence experienced by pre-hospital care (PHC) staff in developing countries are lacking. This study investigates incidence, effect, coping reaction, and action taken towards violence received by PHC staff in Malaysia, a developing country. This is a multi-centred crosssectional survey. Que...
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| Veröffentlicht in: | Medical journal of Malaysia 2022-03, Vol.77 (2), p.156-161 |
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| creator | Mohd Anwar, S Nik Muhamad, N A |
| description | Data on violence experienced by pre-hospital care (PHC) staff in developing countries are lacking. This study investigates incidence, effect, coping reaction, and action taken towards violence received by PHC staff in Malaysia, a developing country.
This is a multi-centred crosssectional survey. Questionnaire modified from the Joint Programme on Workplace Violence in the Healthcare Sector was applied. PHC staff include assistant medical officers, emergency medical technicians (EMTs), nurses, attendants, and ambulance drivers. This questionnaire involves workplace violence (WPV) experienced for 12 months since the beginning of this study among pre-hospital staff of three main hospitals in Klang Valley, Malaysia.
Seventy-one PHC staff personnel responded to this questionnaire. Overall prevalence of at least one WPV incident over past 12 months was 56.3% (95% CI 44.8% to 65.8%). Fifty-three-point-five percent (95% CI 41.9% to 65.1%) experienced verbal abuse, 9.9% (95% CI 3% to 16.8%) experienced physical abuse, and 14.1% (95% CI 6.0% to 22.2%) experienced racial abuse. None of the participants experienced sexual abuse. Out of 38 staff that experienced verbal abuse, 16 (42%) took no action, 8 (21.1%) pretended it never happened, and only 5 (13.2%) filed an actual complaint.
Verbal abuse was found to be the most common type of violence. Younger age group ( |
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This is a multi-centred crosssectional survey. Questionnaire modified from the Joint Programme on Workplace Violence in the Healthcare Sector was applied. PHC staff include assistant medical officers, emergency medical technicians (EMTs), nurses, attendants, and ambulance drivers. This questionnaire involves workplace violence (WPV) experienced for 12 months since the beginning of this study among pre-hospital staff of three main hospitals in Klang Valley, Malaysia.
Seventy-one PHC staff personnel responded to this questionnaire. Overall prevalence of at least one WPV incident over past 12 months was 56.3% (95% CI 44.8% to 65.8%). Fifty-three-point-five percent (95% CI 41.9% to 65.1%) experienced verbal abuse, 9.9% (95% CI 3% to 16.8%) experienced physical abuse, and 14.1% (95% CI 6.0% to 22.2%) experienced racial abuse. None of the participants experienced sexual abuse. Out of 38 staff that experienced verbal abuse, 16 (42%) took no action, 8 (21.1%) pretended it never happened, and only 5 (13.2%) filed an actual complaint.
Verbal abuse was found to be the most common type of violence. Younger age group (<29 years) was more exposed to verbal (p = 0.014) and racial abuse (p = 0.007). Majority victims either responded by telling abusers to stop or taking no action at all.</description><identifier>ISSN: 0300-5283</identifier><identifier>PMID: 35338621</identifier><language>eng</language><publisher>Malaysia</publisher><subject>Adult ; Hospitals ; Humans ; Malaysia - epidemiology ; Personnel, Hospital ; Prevalence ; Surveys and Questionnaires ; Workplace Violence</subject><ispartof>Medical journal of Malaysia, 2022-03, Vol.77 (2), p.156-161</ispartof><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,776,780</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/35338621$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Mohd Anwar, S</creatorcontrib><creatorcontrib>Nik Muhamad, N A</creatorcontrib><title>A survey on workplace violence among pre-hospital care personnel in Malaysia</title><title>Medical journal of Malaysia</title><addtitle>Med J Malaysia</addtitle><description>Data on violence experienced by pre-hospital care (PHC) staff in developing countries are lacking. This study investigates incidence, effect, coping reaction, and action taken towards violence received by PHC staff in Malaysia, a developing country.
This is a multi-centred crosssectional survey. Questionnaire modified from the Joint Programme on Workplace Violence in the Healthcare Sector was applied. PHC staff include assistant medical officers, emergency medical technicians (EMTs), nurses, attendants, and ambulance drivers. This questionnaire involves workplace violence (WPV) experienced for 12 months since the beginning of this study among pre-hospital staff of three main hospitals in Klang Valley, Malaysia.
Seventy-one PHC staff personnel responded to this questionnaire. Overall prevalence of at least one WPV incident over past 12 months was 56.3% (95% CI 44.8% to 65.8%). Fifty-three-point-five percent (95% CI 41.9% to 65.1%) experienced verbal abuse, 9.9% (95% CI 3% to 16.8%) experienced physical abuse, and 14.1% (95% CI 6.0% to 22.2%) experienced racial abuse. None of the participants experienced sexual abuse. Out of 38 staff that experienced verbal abuse, 16 (42%) took no action, 8 (21.1%) pretended it never happened, and only 5 (13.2%) filed an actual complaint.
Verbal abuse was found to be the most common type of violence. Younger age group (<29 years) was more exposed to verbal (p = 0.014) and racial abuse (p = 0.007). Majority victims either responded by telling abusers to stop or taking no action at all.</description><subject>Adult</subject><subject>Hospitals</subject><subject>Humans</subject><subject>Malaysia - epidemiology</subject><subject>Personnel, Hospital</subject><subject>Prevalence</subject><subject>Surveys and Questionnaires</subject><subject>Workplace Violence</subject><issn>0300-5283</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2022</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><recordid>eNo1UEtrwzAY82FjLV3_wvBxl4DfdY-l7AUZu_QevsRftmyO7dlNR__9Aut0kRBCIF2RJZOMVVpYuSDrUj7ZDKNn09yQhdRSWiP4ktQ7WqZ8wjONgf7E_JU8dEhPQ_QYZgFjDO80Zaw-YknDETztICNNmEsMAT0dAn0FD-cywC257sEXXF94RQ6PD4f9c1W_Pb3sd3WV7FZVnXJKSi54z5XdKOYUgw3XaLYguLAOO2h74EoYDS1ayVsjmUbu-t4x6bRckfu_2pTj94Tl2IxD6dB7CBin0gij1DxWKDtH7y7RqR3RNSkPI-Rz83-A_AUAi1Zs</recordid><startdate>202203</startdate><enddate>202203</enddate><creator>Mohd Anwar, S</creator><creator>Nik Muhamad, N A</creator><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>7X8</scope></search><sort><creationdate>202203</creationdate><title>A survey on workplace violence among pre-hospital care personnel in Malaysia</title><author>Mohd Anwar, S ; Nik Muhamad, N A</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-p894-c4d433121f148740d40a715e69a2128decabfa14265abe831b6305e1dffd03d53</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2022</creationdate><topic>Adult</topic><topic>Hospitals</topic><topic>Humans</topic><topic>Malaysia - epidemiology</topic><topic>Personnel, Hospital</topic><topic>Prevalence</topic><topic>Surveys and Questionnaires</topic><topic>Workplace Violence</topic><toplevel>online_resources</toplevel><creatorcontrib>Mohd Anwar, S</creatorcontrib><creatorcontrib>Nik Muhamad, N A</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>MEDLINE - Academic</collection><jtitle>Medical journal of Malaysia</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Mohd Anwar, S</au><au>Nik Muhamad, N A</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>A survey on workplace violence among pre-hospital care personnel in Malaysia</atitle><jtitle>Medical journal of Malaysia</jtitle><addtitle>Med J Malaysia</addtitle><date>2022-03</date><risdate>2022</risdate><volume>77</volume><issue>2</issue><spage>156</spage><epage>161</epage><pages>156-161</pages><issn>0300-5283</issn><abstract>Data on violence experienced by pre-hospital care (PHC) staff in developing countries are lacking. This study investigates incidence, effect, coping reaction, and action taken towards violence received by PHC staff in Malaysia, a developing country.
This is a multi-centred crosssectional survey. Questionnaire modified from the Joint Programme on Workplace Violence in the Healthcare Sector was applied. PHC staff include assistant medical officers, emergency medical technicians (EMTs), nurses, attendants, and ambulance drivers. This questionnaire involves workplace violence (WPV) experienced for 12 months since the beginning of this study among pre-hospital staff of three main hospitals in Klang Valley, Malaysia.
Seventy-one PHC staff personnel responded to this questionnaire. Overall prevalence of at least one WPV incident over past 12 months was 56.3% (95% CI 44.8% to 65.8%). Fifty-three-point-five percent (95% CI 41.9% to 65.1%) experienced verbal abuse, 9.9% (95% CI 3% to 16.8%) experienced physical abuse, and 14.1% (95% CI 6.0% to 22.2%) experienced racial abuse. None of the participants experienced sexual abuse. Out of 38 staff that experienced verbal abuse, 16 (42%) took no action, 8 (21.1%) pretended it never happened, and only 5 (13.2%) filed an actual complaint.
Verbal abuse was found to be the most common type of violence. Younger age group (<29 years) was more exposed to verbal (p = 0.014) and racial abuse (p = 0.007). Majority victims either responded by telling abusers to stop or taking no action at all.</abstract><cop>Malaysia</cop><pmid>35338621</pmid><tpages>6</tpages></addata></record> |
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| ispartof | Medical journal of Malaysia, 2022-03, Vol.77 (2), p.156-161 |
| issn | 0300-5283 |
| language | eng |
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| source | MEDLINE; EZB-FREE-00999 freely available EZB journals; Alma/SFX Local Collection |
| subjects | Adult Hospitals Humans Malaysia - epidemiology Personnel, Hospital Prevalence Surveys and Questionnaires Workplace Violence |
| title | A survey on workplace violence among pre-hospital care personnel in Malaysia |
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