An industrial engineering approach to software development

Many different tools and techniques have been developed to increase software quality and productivity. However, periodic acquisition of improved methods and tools, by itself, does not ensure continual improvement. To be effective, new technology must be integrated into an underlying process. That process must be managed explicitly. This paper describes an industrial engineering approach that treats software development as a process distinct from its unique application to any specific project. Its essential elements include formal process definition, software measurement, process engineering, and quality control. Although already successfully embedded in many manufacturing processes, application of industrial engineering techniques to software remains a novelty. Nevertheless, this approach provides the software enterprise with a longterm plan for improving software quality and productivity.