Understanding parents’ communication experiences in childhood cancer: a qualitative exploration and model for future research

Purpose Following their child’s cancer diagnosis, parents must rapidly familiarize themselves with cancer-specific information and the health-care setting. Theory-driven research is needed to understand and address parents’ difficulties when interacting with health-care professionals (HCPs). We exam...

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Veröffentlicht in:Supportive care in cancer 2020-09, Vol.28 (9), p.4467-4476
Hauptverfasser: Baenziger, Julia, Hetherington, Kate, Wakefield, Claire E., Carlson, Lauren, McGill, Brittany C., Cohn, Richard J., Michel, Gisela, Sansom-Daly, Ursula M.
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container_issue 9
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container_title Supportive care in cancer
container_volume 28
creator Baenziger, Julia
Hetherington, Kate
Wakefield, Claire E.
Carlson, Lauren
McGill, Brittany C.
Cohn, Richard J.
Michel, Gisela
Sansom-Daly, Ursula M.
description Purpose Following their child’s cancer diagnosis, parents must rapidly familiarize themselves with cancer-specific information and the health-care setting. Theory-driven research is needed to understand and address parents’ difficulties when interacting with health-care professionals (HCPs). We examined parents’ health-care experiences during and after the child’s cancer treatment. Methods We recruited parents of children/adolescents (aged 
doi_str_mv 10.1007/s00520-019-05270-6
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Theory-driven research is needed to understand and address parents’ difficulties when interacting with health-care professionals (HCPs). We examined parents’ health-care experiences during and after the child’s cancer treatment. Methods We recruited parents of children/adolescents (aged &lt; 18 years) who had recently completed cancer treatment with curative intent from eight Australian hospitals. We conducted in-depth interviews using the psychosocial adjustment to illness scale while recruiting for the “CASCADE” survivorship intervention. We used grounded theory to explore parents’ health-care experiences. Results Fifty-two mothers and six fathers of survivors (mean age at diagnosis = 5.1 years, time since treatment = 1.9 years) participated. Parents’ experiences were characterized by (1) positive and negative interactions, (2) attitudes towards health care and HCPs, (3) trust and mistrust in the doctor-parent relationship, and (4) parents’ engagement in care. Parents built trust with HCPs, who seemed approachable and personable. Although parents’ experience was overall very positive, nearly half of parents reported negative interactions and mistrust. Parents rationalized negative experiences as caused by constraints in the health-care setting. Most parents felt support ended prematurely. We propose a new model accounting for these experiences and identifying potential underlying mechanisms. Conclusions Depending on their degree of trust, parents followed recommendations more closely (high trust) or focused on being advocates for their child (low trust). Parents minimized the impact of negative HCP interactions through internal, rationalizing processes. Our findings demonstrate parents’ flexibility in acting as a dynamic buffer between HCP-interactions and their child.</description><identifier>ISSN: 0941-4355</identifier><identifier>EISSN: 1433-7339</identifier><identifier>DOI: 10.1007/s00520-019-05270-6</identifier><identifier>PMID: 31927756</identifier><language>eng</language><publisher>Berlin/Heidelberg: Springer Berlin Heidelberg</publisher><subject>Behavior ; Cancer ; Cancer therapies ; Care and treatment ; Childhood ; Children ; Communication ; Medical personnel ; Medicine ; Medicine &amp; Public Health ; Nursing ; Nursing Research ; Oncology ; Oncology, Experimental ; Original Article ; Pain Medicine ; Parents &amp; parenting ; Pediatrics ; Rehabilitation Medicine ; Survivor ; Teenagers</subject><ispartof>Supportive care in cancer, 2020-09, Vol.28 (9), p.4467-4476</ispartof><rights>Springer-Verlag GmbH Germany, part of Springer Nature 2020</rights><rights>COPYRIGHT 2020 Springer</rights><rights>Springer-Verlag GmbH Germany, part of Springer Nature 2020.</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c486t-9c819806785b464f073048e0bff891297edbffd1df9b2e1bde9820c45d59a9803</citedby><cites>FETCH-LOGICAL-c486t-9c819806785b464f073048e0bff891297edbffd1df9b2e1bde9820c45d59a9803</cites><orcidid>0000-0003-1938-8343 ; 0000-0002-5457-5462 ; 0000-0001-7704-7067 ; 0000-0002-9589-0928 ; 0000-0001-9121-4423 ; 0000-0002-2134-2988 ; 0000-0002-2400-1353 ; 0000-0003-4200-8900</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://link.springer.com/content/pdf/10.1007/s00520-019-05270-6$$EPDF$$P50$$Gspringer$$H</linktopdf><linktohtml>$$Uhttps://link.springer.com/10.1007/s00520-019-05270-6$$EHTML$$P50$$Gspringer$$H</linktohtml><link.rule.ids>314,780,784,27922,27923,41486,42555,51317</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/31927756$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Baenziger, Julia</creatorcontrib><creatorcontrib>Hetherington, Kate</creatorcontrib><creatorcontrib>Wakefield, Claire E.</creatorcontrib><creatorcontrib>Carlson, Lauren</creatorcontrib><creatorcontrib>McGill, Brittany C.</creatorcontrib><creatorcontrib>Cohn, Richard J.</creatorcontrib><creatorcontrib>Michel, Gisela</creatorcontrib><creatorcontrib>Sansom-Daly, Ursula M.</creatorcontrib><title>Understanding parents’ communication experiences in childhood cancer: a qualitative exploration and model for future research</title><title>Supportive care in cancer</title><addtitle>Support Care Cancer</addtitle><addtitle>Support Care Cancer</addtitle><description>Purpose Following their child’s cancer diagnosis, parents must rapidly familiarize themselves with cancer-specific information and the health-care setting. Theory-driven research is needed to understand and address parents’ difficulties when interacting with health-care professionals (HCPs). We examined parents’ health-care experiences during and after the child’s cancer treatment. Methods We recruited parents of children/adolescents (aged &lt; 18 years) who had recently completed cancer treatment with curative intent from eight Australian hospitals. We conducted in-depth interviews using the psychosocial adjustment to illness scale while recruiting for the “CASCADE” survivorship intervention. We used grounded theory to explore parents’ health-care experiences. Results Fifty-two mothers and six fathers of survivors (mean age at diagnosis = 5.1 years, time since treatment = 1.9 years) participated. Parents’ experiences were characterized by (1) positive and negative interactions, (2) attitudes towards health care and HCPs, (3) trust and mistrust in the doctor-parent relationship, and (4) parents’ engagement in care. Parents built trust with HCPs, who seemed approachable and personable. Although parents’ experience was overall very positive, nearly half of parents reported negative interactions and mistrust. Parents rationalized negative experiences as caused by constraints in the health-care setting. Most parents felt support ended prematurely. We propose a new model accounting for these experiences and identifying potential underlying mechanisms. Conclusions Depending on their degree of trust, parents followed recommendations more closely (high trust) or focused on being advocates for their child (low trust). Parents minimized the impact of negative HCP interactions through internal, rationalizing processes. 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Theory-driven research is needed to understand and address parents’ difficulties when interacting with health-care professionals (HCPs). We examined parents’ health-care experiences during and after the child’s cancer treatment. Methods We recruited parents of children/adolescents (aged &lt; 18 years) who had recently completed cancer treatment with curative intent from eight Australian hospitals. We conducted in-depth interviews using the psychosocial adjustment to illness scale while recruiting for the “CASCADE” survivorship intervention. We used grounded theory to explore parents’ health-care experiences. Results Fifty-two mothers and six fathers of survivors (mean age at diagnosis = 5.1 years, time since treatment = 1.9 years) participated. Parents’ experiences were characterized by (1) positive and negative interactions, (2) attitudes towards health care and HCPs, (3) trust and mistrust in the doctor-parent relationship, and (4) parents’ engagement in care. Parents built trust with HCPs, who seemed approachable and personable. Although parents’ experience was overall very positive, nearly half of parents reported negative interactions and mistrust. Parents rationalized negative experiences as caused by constraints in the health-care setting. Most parents felt support ended prematurely. We propose a new model accounting for these experiences and identifying potential underlying mechanisms. Conclusions Depending on their degree of trust, parents followed recommendations more closely (high trust) or focused on being advocates for their child (low trust). Parents minimized the impact of negative HCP interactions through internal, rationalizing processes. 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subjects Behavior
Cancer
Cancer therapies
Care and treatment
Childhood
Children
Communication
Medical personnel
Medicine
Medicine & Public Health
Nursing
Nursing Research
Oncology
Oncology, Experimental
Original Article
Pain Medicine
Parents & parenting
Pediatrics
Rehabilitation Medicine
Survivor
Teenagers
title Understanding parents’ communication experiences in childhood cancer: a qualitative exploration and model for future research
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