National Student Survey: Reliability and prediction of overall satisfaction scores with special reference to UK Dental Schools
Introduction The aim of this study was to assess the reliability of the UK National Student Survey (NSS) (2018) and explore the predictive values of individual questions and question domains on the overall satisfaction score. Methods UK NSS result data (for 2018) were assessed for all those provider...
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| Veröffentlicht in: | European journal of dental education 2020-05, Vol.24 (2), p.252-258 |
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| container_title | European journal of dental education |
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| creator | Satterthwaite, Julian D. Vahid Roudsari, Reza |
| description | Introduction
The aim of this study was to assess the reliability of the UK National Student Survey (NSS) (2018) and explore the predictive values of individual questions and question domains on the overall satisfaction score.
Methods
UK NSS result data (for 2018) were assessed for all those providers that award an undergraduate degree in dentistry. To analyse the correlation of each question item to the overall satisfaction question (question 27), a bivariate 2‐tailed Pearson correlation test was conducted, where a P value of |
| doi_str_mv | 10.1111/eje.12491 |
| format | Article |
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The aim of this study was to assess the reliability of the UK National Student Survey (NSS) (2018) and explore the predictive values of individual questions and question domains on the overall satisfaction score.
Methods
UK NSS result data (for 2018) were assessed for all those providers that award an undergraduate degree in dentistry. To analyse the correlation of each question item to the overall satisfaction question (question 27), a bivariate 2‐tailed Pearson correlation test was conducted, where a P value of <.05 was considered statistically significant. The same test was used to assess such correlation at question domain level. Cronbach's alpha was used to assess the test reliability of the NSS data.
Results
Question 5 (“My course has provided me with opportunities to explore ideas or concepts in depth”) had the highest predictive value, explaining 85% of the correlation data to the overall satisfaction question. The strongest positive correlation could be seen at the “teaching on my course” and “learning opportunities” domains, whereby 84% of the data can be explained by each of these variables. The worst predictor domain was assessment and feedback, whereby only 40% of the data could be explained by the correlation line. Cronbach's alpha was 0.952‐0.976.
Conclusions
The NSS is a highly reliable test, both at question and domain levels. The highest predictors of overall satisfaction are teaching, learning opportunities and academic support domains. Assessment and feedback has weak predictive value towards the overall satisfaction score. Question 5 is highly predictive of the overall outcome.</description><identifier>ISSN: 1396-5883</identifier><identifier>EISSN: 1600-0579</identifier><identifier>DOI: 10.1111/eje.12491</identifier><identifier>PMID: 31854034</identifier><language>eng</language><publisher>England: Blackwell Publishing Ltd</publisher><subject>Customer satisfaction ; Dental schools ; Dentistry ; Education, Dental ; Educational evaluation ; Feedback ; Humans ; National Student Survey ; Personal Satisfaction ; Polls & surveys ; Reliability ; Reproducibility of Results ; Schools, Dental ; Statistical analysis ; student satisfaction ; Students ; Surveys and Questionnaires ; United Kingdom ; University students</subject><ispartof>European journal of dental education, 2020-05, Vol.24 (2), p.252-258</ispartof><rights>2019 John Wiley & Sons A/S. Published by John Wiley & Sons Ltd</rights><rights>2019 John Wiley & Sons A/S. Published by John Wiley & Sons Ltd.</rights><rights>Copyright © 2020 John Wiley & Sons A/S. Published by John Wiley & Sons Ltd</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c3531-40865d375590354a4e7d1cb910c085d8aace6dd6b2ad623e664ac21917041d633</citedby><cites>FETCH-LOGICAL-c3531-40865d375590354a4e7d1cb910c085d8aace6dd6b2ad623e664ac21917041d633</cites><orcidid>0000-0001-9731-3377 ; 0000-0002-9241-9241</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://onlinelibrary.wiley.com/doi/pdf/10.1111%2Feje.12491$$EPDF$$P50$$Gwiley$$H</linktopdf><linktohtml>$$Uhttps://onlinelibrary.wiley.com/doi/full/10.1111%2Feje.12491$$EHTML$$P50$$Gwiley$$H</linktohtml><link.rule.ids>314,780,784,1417,27923,27924,45573,45574</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/31854034$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Satterthwaite, Julian D.</creatorcontrib><creatorcontrib>Vahid Roudsari, Reza</creatorcontrib><title>National Student Survey: Reliability and prediction of overall satisfaction scores with special reference to UK Dental Schools</title><title>European journal of dental education</title><addtitle>Eur J Dent Educ</addtitle><description>Introduction
The aim of this study was to assess the reliability of the UK National Student Survey (NSS) (2018) and explore the predictive values of individual questions and question domains on the overall satisfaction score.
Methods
UK NSS result data (for 2018) were assessed for all those providers that award an undergraduate degree in dentistry. To analyse the correlation of each question item to the overall satisfaction question (question 27), a bivariate 2‐tailed Pearson correlation test was conducted, where a P value of <.05 was considered statistically significant. The same test was used to assess such correlation at question domain level. Cronbach's alpha was used to assess the test reliability of the NSS data.
Results
Question 5 (“My course has provided me with opportunities to explore ideas or concepts in depth”) had the highest predictive value, explaining 85% of the correlation data to the overall satisfaction question. The strongest positive correlation could be seen at the “teaching on my course” and “learning opportunities” domains, whereby 84% of the data can be explained by each of these variables. The worst predictor domain was assessment and feedback, whereby only 40% of the data could be explained by the correlation line. Cronbach's alpha was 0.952‐0.976.
Conclusions
The NSS is a highly reliable test, both at question and domain levels. The highest predictors of overall satisfaction are teaching, learning opportunities and academic support domains. Assessment and feedback has weak predictive value towards the overall satisfaction score. Question 5 is highly predictive of the overall outcome.</description><subject>Customer satisfaction</subject><subject>Dental schools</subject><subject>Dentistry</subject><subject>Education, Dental</subject><subject>Educational evaluation</subject><subject>Feedback</subject><subject>Humans</subject><subject>National Student Survey</subject><subject>Personal Satisfaction</subject><subject>Polls & surveys</subject><subject>Reliability</subject><subject>Reproducibility of Results</subject><subject>Schools, Dental</subject><subject>Statistical analysis</subject><subject>student satisfaction</subject><subject>Students</subject><subject>Surveys and Questionnaires</subject><subject>United Kingdom</subject><subject>University students</subject><issn>1396-5883</issn><issn>1600-0579</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2020</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><recordid>eNp1kctOAyEUhonRWG8LX8CQuNHFKAwDM-PO1HptNFG7nlA4jTR0qDBT043PLnWqCxPZQMjHd87hR-iQkjMa1zlM4YymWUk30A4VhCSE5-VmPLNSJLwoWA_thjAlhBSckW3UY7TgGWHZDvp8lI1xtbT4pWk11A1-af0Clhf4GayRY2NNs8Sy1njuQRu1grGbYLcAL63FIT4PE9ndB-U8BPxhmjcc5qBM1HqYgIdaAW4cHj3gq1hjVU29OWfDPtqaSBvgYL3vodH14LV_mwyfbu76l8NEMc5okpFCcM1yzkvCeCYzyDVV45ISFUfShZQKhNZinEotUgZCZFKltKQ5yagWjO2hk8479-69hdBUMxMUWCtrcG2oUpYWOU9zUkT0-A86da2PP7SiythNWrI8UqcdpbwLIQ5Zzb2ZSb-sKKlWoVQxlOo7lMgerY3teAb6l_xJIQLnHfBhLCz_N1WD-0Gn_AJFr5YP</recordid><startdate>202005</startdate><enddate>202005</enddate><creator>Satterthwaite, Julian D.</creator><creator>Vahid Roudsari, Reza</creator><general>Blackwell Publishing Ltd</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7QP</scope><scope>K9.</scope><scope>NAPCQ</scope><scope>7X8</scope><orcidid>https://orcid.org/0000-0001-9731-3377</orcidid><orcidid>https://orcid.org/0000-0002-9241-9241</orcidid></search><sort><creationdate>202005</creationdate><title>National Student Survey: Reliability and prediction of overall satisfaction scores with special reference to UK Dental Schools</title><author>Satterthwaite, Julian D. ; Vahid Roudsari, Reza</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c3531-40865d375590354a4e7d1cb910c085d8aace6dd6b2ad623e664ac21917041d633</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2020</creationdate><topic>Customer satisfaction</topic><topic>Dental schools</topic><topic>Dentistry</topic><topic>Education, Dental</topic><topic>Educational evaluation</topic><topic>Feedback</topic><topic>Humans</topic><topic>National Student Survey</topic><topic>Personal Satisfaction</topic><topic>Polls & surveys</topic><topic>Reliability</topic><topic>Reproducibility of Results</topic><topic>Schools, Dental</topic><topic>Statistical analysis</topic><topic>student satisfaction</topic><topic>Students</topic><topic>Surveys and Questionnaires</topic><topic>United Kingdom</topic><topic>University students</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Satterthwaite, Julian D.</creatorcontrib><creatorcontrib>Vahid Roudsari, Reza</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>Calcium & Calcified Tissue Abstracts</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Nursing & Allied Health Premium</collection><collection>MEDLINE - Academic</collection><jtitle>European journal of dental education</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Satterthwaite, Julian D.</au><au>Vahid Roudsari, Reza</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>National Student Survey: Reliability and prediction of overall satisfaction scores with special reference to UK Dental Schools</atitle><jtitle>European journal of dental education</jtitle><addtitle>Eur J Dent Educ</addtitle><date>2020-05</date><risdate>2020</risdate><volume>24</volume><issue>2</issue><spage>252</spage><epage>258</epage><pages>252-258</pages><issn>1396-5883</issn><eissn>1600-0579</eissn><abstract>Introduction
The aim of this study was to assess the reliability of the UK National Student Survey (NSS) (2018) and explore the predictive values of individual questions and question domains on the overall satisfaction score.
Methods
UK NSS result data (for 2018) were assessed for all those providers that award an undergraduate degree in dentistry. To analyse the correlation of each question item to the overall satisfaction question (question 27), a bivariate 2‐tailed Pearson correlation test was conducted, where a P value of <.05 was considered statistically significant. The same test was used to assess such correlation at question domain level. Cronbach's alpha was used to assess the test reliability of the NSS data.
Results
Question 5 (“My course has provided me with opportunities to explore ideas or concepts in depth”) had the highest predictive value, explaining 85% of the correlation data to the overall satisfaction question. The strongest positive correlation could be seen at the “teaching on my course” and “learning opportunities” domains, whereby 84% of the data can be explained by each of these variables. The worst predictor domain was assessment and feedback, whereby only 40% of the data could be explained by the correlation line. Cronbach's alpha was 0.952‐0.976.
Conclusions
The NSS is a highly reliable test, both at question and domain levels. The highest predictors of overall satisfaction are teaching, learning opportunities and academic support domains. Assessment and feedback has weak predictive value towards the overall satisfaction score. Question 5 is highly predictive of the overall outcome.</abstract><cop>England</cop><pub>Blackwell Publishing Ltd</pub><pmid>31854034</pmid><doi>10.1111/eje.12491</doi><tpages>7</tpages><orcidid>https://orcid.org/0000-0001-9731-3377</orcidid><orcidid>https://orcid.org/0000-0002-9241-9241</orcidid></addata></record> |
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| identifier | ISSN: 1396-5883 |
| ispartof | European journal of dental education, 2020-05, Vol.24 (2), p.252-258 |
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| language | eng |
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| source | MEDLINE; Wiley Online Library All Journals |
| subjects | Customer satisfaction Dental schools Dentistry Education, Dental Educational evaluation Feedback Humans National Student Survey Personal Satisfaction Polls & surveys Reliability Reproducibility of Results Schools, Dental Statistical analysis student satisfaction Students Surveys and Questionnaires United Kingdom University students |
| title | National Student Survey: Reliability and prediction of overall satisfaction scores with special reference to UK Dental Schools |
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