Where Is Your Company Most Prone to Lapses in Integrity?

Soltes discusses the importance of tracing where a company is most prone to lapses in integrity. Integrity gaps arise for several reasons. In a geographically dispersed organization, local norms and cultures can vary widely, making it a challenge to set unified standards and expectations. Identifying the location of specific integrity gaps, by both function and geography, can be extremely valuable. By analyzing data on violations in these areas, companies can unearth the causes of misconduct and devise a strategy to address them, perhaps by redesigning incentives, creating new controls, or conducting training. Sustaining a company's cultural integrity requires constant vigilance, and measuring progress is the best way to manage it effectively.